> Markdown version of [/jobs/ext/3064229-head-of-it-infrastructure-operations](https://www.wearedevelopers.com/jobs/ext/3064229-head-of-it-infrastructure-operations). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Head of IT Infrastructure & Operations

- **Company:** KTM AG
- **Location:** Mattighofen, Austria
- **Experience:** Expert
- **Salary:** €81,500.0
- **Contract:** Permanent contract
- **Skills:** Information Technology Operations, SAP Sales and Distribution, Information Technology, Performance Monitor
- **Published:** September 25, 2026
- **Apply:** https://devjobs.at/job/590b88f62ce09fc51a5b06eed8ece152

## About the Role

* Ability to make clear decisions even in complex or uncertain situations and consistently follow through.
 * Strong communication and organizational skills, along with strategic thinking capabilities.
 * Proactive and structured way of working, combined with strong social and intercultural competence.
 * Passion for modern IT organizations, team development, and sustainable operating models., * Several years of professional and leadership experience in IT Infrastructure and/or Operations.
 * Solid experience in managing operational IT units, service providers, and complex IT operating structures.
 * Experience with KPI, SLA, and provider management, as well as budget and contract responsibility.

## Description

* Overall responsibility for IT Infrastructure & Operations, including ensuring a stable, secure, and high-performing IT environment.
 * Leadership, development, and prioritization of multiple teams with a total of approx. 25-30 employees (including operational units such as SD and DWS).
 * Definition, management, and continuous improvement of operating models, processes, and organizational structures within the infrastructure and operations environment.
 * Responsibility for KPI and SLA management, as well as continuous optimization of quality, cost, and performance in IT operations.
 * Vendor and contract management for external service providers, including governance, escalation handling, and performance monitoring.
 * Budget responsibility for IT Infrastructure & Operations topics, ensuring efficient use of resources.
 * Close alignment and strategic sparring with Vice Presidents, Heads of Departments, and internal customers.
 * Active contribution to shaping the IT strategy and implementing company-wide IT and security standards.


## Related Videos

- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn)
- [Automate everything via NodeJS and Puppeteer](https://www.wearedevelopers.com/videos/322-automate-everything-via-nodejs-and-puppeteer)
- [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents)
- [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green)
- [From Doubt to Confidence: How Sentry Uses Verdaccio to Bulletproof SDK Releases](https://www.wearedevelopers.com/videos/739-from-doubt-to-confidence-how-sentry-uses-verdaccio-to-bulletproof-sdk-releases)

## Related Articles

- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [Best Companies to Work For in Austria: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/192-best-companies-to-work-for-in-austria-top-25-companies-in-2023)
- [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023)
- [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)