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# Salesforce Project Manager

- **Company:** Omega CRM
- **Location:** A Coruña, Spain
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, JIRA, Scrum Methodology, Salesforce.Com
- **Published:** September 25, 2026
- **Apply:** https://www.buscojobs.com.es/salesforce-project-manager-en-la-coruna-ID-373609934

## About the Role

Experience needed: - +5 years of experience in PM roles.

 - +3 years participating in end-to-end CRM implementation processes.
 - Experience working with agile methodologies (SCRUM, Jira, etc.).
 - Medium - high level of English.

## Description

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Project Manager.Main duties: - Provide support in the pre-sales tasks of assigned accounts: solution design, estimation, planning, and assumptions.Share with the project team the client's vision, objectives, and expectations.- Assign and supervise team tasks, managing assignments, vacations, and absences during the project.- Manage project progress to ensure deadlines, scope, and budget are met.- Facilitate change requests to ensure all parties are informed of schedule and budget impacts.- Provide visibility of project progress to the client and Customer Success Manager (CSM).Lead follow-up meetings and steering committees.- Alert operations management of potential deviations.Establish communication and risk mitigation plans.- Monitor all incoming and outgoing project documentation.Ensure project deliverables adhere to quality standards.- Lead project demos for the client.- Lead the resolution of issues arising from project implementation.- Lead the relationship and pursue customer satisfaction regarding the project.- Ensure project objectives are met.Evaluate the project afterward and identify successful and unsuccessful project elements.- Responsible for sending customer satisfaction surveys regarding the project.- Identify potential Up & Cross-Selling opportunities for the account.- Lead team retrospectives and identify potential internal improvements.- Participate in the development, training, and supervision of the assigned team, providing guidance to improve their skills.Experience needed: - +5 years of experience in PM roles.- +3 years participating in end-to-end CRM implementation processes.- Experience working with agile methodologies (SCRUM, Jira, etc.).- Medium - high level of English.WHAT DO WE OFFER - Permanent contract.- Flexible Schedule.We make it easy.Balance your professional and personal life.- Certifications plan.Improve your skills and get the official certificate from our main partners.- Home Office.You decide and we support you.- Flexible retribution (public transport ticket, Ticket restaurtant, ...).- Health insurance.- OMEGA in action.Our commitment to a better society is not just an intention - Professional development: Evolve, grow and get where you want to go.About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data - all enhanced by AI.Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).At Omega CRM, we believe in growth through people - guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation.We grow #Together.


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