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# Deployment and Testing Technician - Caswell Center

- **Company:** Expert Technology Services
- **Location:** Kinston, NC, United States
- **Salary:** $124,800.0 - $128,960.0
- **Contract:** Temporary to permanent
- **Skills:** Application Performance Management, Health Informatics, System Configuration, Desktop Computing, EHR Systems, Peripherals, Laptops, Epic ECSA
- **Published:** September 25, 2026
- **Apply:** https://www.careerjet.com/jobad/usc2b8d5e99dc7f2c75c56bbb0787d10e0

## About the Role

Preferred qualifications include experience in healthcare IT environments, knowledge of Epic or EHR systems, and IT certifications such as CompTIA A+ or Network+.

## Description

Deploy and configure desktops, laptops, peripherals, and printers for clinical and administrative environments.

 - Install software and ensure proper system configurations and application installations.
 - Set up hardware in compliance with organizational standards and security policies.
 - Perform basic troubleshooting for hardware, software, and peripheral issues; escalate complex issues as needed.
 - Conduct comprehensive end-to-end testing of devices to support Epic Technical Dress Rehearsal (TDR) and validate Epic system readiness.
 - Test device connectivity, application performance, and Epic workflow functionality.
 - Document device deployments, configurations, testing outcomes, and troubleshooting procedures.
 - Prepare and contribute to reports on deployment, testing results, and improvement opportunities.
 - Collaborate with clinical and administrative staff to schedule and perform installations and testing with minimal disruption.
 - Assist users with training and provide basic guidance on new devices and systems.
 - Attend team meetings and provide updates on deployment and testing status.
 - Must be able to lift and transport equipment up to 50 lbs and travel between facilities as needed.
 - May require occasional evening or weekend work depending on project requirements.


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