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# Infrastructure Analyst - Patch Management (ServiceNow)

- **Company:** CareerCircle
- **Location:** Buffalo, NY, United States (Remote available)
- **Experience:** Expert
- **Salary:** $62,192.0 - $103,667.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Artificial Intelligence, Data Analysis, JIRA, Microsoft Azure, Building Information Modeling, Cloud Engineering, Configuration Management, Disaster Recovery, Python (Programming Language), Microsoft Project, Performance Tuning, SQL Databases, Infrastructure as Code (IaC), Infrastructure Automation Frameworks, Information Technology, Patch Management, Terraform, Servicenow
- **Published:** September 25, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ny/buffalo/959f91b2-6d21-4450-877d-66662c111be9

## About the Role

The ideal candidate has experience working in IT infrastructure or operations, strong knowledge of ITSM platforms such as ServiceNow, and a proven ability to manage multiple priorities while maintaining a high level of customer service. You will be responsible for tracking and documenting change schedules, providing status updates, troubleshooting issues, and communicating technical information clearly to both technical teams and management.

Candidates should possess strong written and verbal communication skills, experience with change scheduling and change management processes, and the ability to coordinate meetings and drive discussions across cross-functional teams. Experience with ServiceNow, Jira, or similar ITSM tools is required. ITIL or other change management certifications are a plus.

EDUCATION AND EXPERIENCE REQUIRED:

Minimum of 4 years higher education and/or work experience.

Prior experience reading and digesting technical information.

Detail-oriented.

Proven written and verbal communication skills.

Prior experience communicating technical problems to management.

Strong customer focus, including ability to manage customer needs and multiple work priorities.

Prior experience providing updates and statuses.

EDUCATION AND EXPERIENCE PREFERRED:

Bachelors degree in technology-related field.

Minimum of 5 years higher education and/or work experience.

Certifications or special training in related technologies., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Terraform
Pipelines
Operations
Leadership
Automation
Governance
Resilience
Scalability
Communication
Microsoft Azure
Problem Solving
Regulatory Risk
Cloud Engineering
Disaster Recovery
Performance Tuning
Business Valuation
Lifecycle Management
Technical Leadership
Full Stack Development
Stakeholder Management
Operational Excellence
Operational Efficiency
IT Capacity Management
Artificial Intelligence, Microsoft Word
Problem Solving
Health Advocacy
Analytical Skills
Quality Assurance
Quality Management
Business Solutions
Autonomous Vehicles
Design For Six Sigma
Operational Excellence
Industrial Engineering
Training And Development
Discounts And Allowances
Interpersonal Communications
Employee Assistance Programs
Continuous Improvement Process
Cost-Of-Production Theory Of Value
+0

Google IT Automation with Python

## Description

Scheduling
Operations
ServiceNow
Communication
Customer Service
Higher Education
Patch Management
Change Management
IT Infrastructure
Business Valuation
IT Service Management
Full Stack Development
Business Transformation
Verbal Communication Skills
Change Management Processes
Troubleshooting (Problem Solving)
Information Technology Infrastructure Library, We are seeking an Infrastructure Analyst to support enterprise patch management activities and serve as the primary liaison between patch management and application teams. In this role, you will coordinate patch schedules, facilitate change management activities, communicate patching requirements, and ensure timely execution of infrastructure changes in a fast-paced environment., Database Administration
Business Transformation
Configuration Management
Infrastructure Automation
SQL (Programming Language)
Product Family Engineering
Infrastructure as Code (IaC)
Troubleshooting (Problem Solving)
+0

Google IT Support
Engineer (Buffalo)
Turner Construction Co.

Buffalo, NY*On-Site

Scheduling
Operations
Leadership
Coordinating
Construction
Shop Drawing
Change Orders
Data Analysis
Subcontracting
Quality Control
Microsoft Office
Project Schedules
Performance Review
Project Management
Project Engineering
Contract Interpretation
Submittals (Construction)
Verbal Communication Skills
Interpersonal Communications
Building Information Modeling
Request For Information (RFI)
+0

Google Project Management
Materials Supervisor
Aerotek

Lockport, NY*On-Site

Typing
Teamwork
Aviation
Operations
Leadership
Management
Innovation
Ergonomics
Housekeeping
Supply Chain