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# IT - Deskside Support 3_Non-Cleared

- **Company:** Infinite Computing Systems
- **Location:** Cedar Rapids, IA, United States
- **Experience:** Experienced
- **Salary:** $66,560.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Ubuntu (Operating System), Linux, Red Hat Enterprise Linux, Solaris (Operating System), Computer Equipment, Extreme Programming
- **Published:** September 25, 2026
- **Apply:** https://www.careerjet.com/jobad/us50537c108c9edb21a7d7a8ee14f52ca8

## About the Role

Required: High school diploma or equivalent, Candidate should have at least 2+ years med/large enterprise experience in at least two of the following:
-Client computer hardware support
-Customer service
-Windows (XP or newer OS)
Preferred Experience:
-Linux Operating Systems

## Description

Candidates must be US Citizens due to export compliance regulations

 - Will work onsite in the Cedar Rapids facility
 - could be up to 50% Travel anticipated with this role (all domestic, across the US)
-Candidates must have a High School Diploma or equivalent
-Normal office hours
-Submittal limit is 4 per supplier, This position will provide IT support for Collins Aerospace labs. Our labs serve as a workspace for a variety of engineering activities. The client landscape includes a variety of current and legacy technology including; Windows, Red Hat, Ubuntu, Solaris systems and accompanying hardware. Lab systems adhere to strict Government regulations and team members must operate in accordance with Corporate policies.
Principal Responsibilities:
-Software & hardware support
-Systems maintenance
-Systems upgrades
-Technical implementation reviews with customer and peers
-Knowledge documentation & review
-Identify gaps in process and propose ideas to improve efficiency
-Infrastructure support of small / local environments
-Coordinating cross-functional work activities with peer groups
-Customer communications in regards to systems outages and maintenance activities