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# IT Asset Management (ITAM) Analyst

- **Company:** Stellar Professionals
- **Location:** Richmond, VA, United States
- **Salary:** $96,700.0 - $145,000.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Excel, Artificial Intelligence, IMac, Issue Tracking Systems, Queue Management Systems, Software Licensing, Software Repository, Hardware Asset Management
- **Published:** September 25, 2026
- **Apply:** https://www.careerjet.com/jobad/us29eab157e13b39679376cbfd7c2eafd1

## About the Role

Hardware Inventory Management - 2+ Years
ITSM / Ticketing Systems - 2+ Years
Microsoft Excel - 2+ Years
Asset Lifecycle Management - 2+ Years
Software License Management - 1+ Year
Inventory Auditing - 1+ Year
Physical Capability: Ability to lift, pull, or push up to 50 lbs regularly as part of daily duties.

## Description

We are seeking an experienced IT Hardware Asset Analyst to manage our IT hardware and software assets across their entire lifecycle-from initial acquisition through retirement. You will oversee inventory, coordinate transfers, handle ticket resolution, track warranties and licenses, and support major PC refresh initiatives. Key Responsibilities
Lifecycle & Ticket Queue Management: Monitor and process ITSM ITAM queue tickets (7 10 day turnaround) and coordinate asset transfers across departments (5 7 day SLA).
Inventory & Auditing: Perform physical inventories, track physical locations and asset histories, and conduct semi-annual software repository reconciliations.
PC Refresh & IMAC: Assist with Installs, Moves, Adds, and Changes (IMAC) and PC refresh efforts.
Contracts & Warranties: Maintain accurate records for hardware warranties, maintenance agreements, lease contracts, and software licensing.
Reporting: Generate and review weekly IT asset management reports and update ticket history details. Important Skills & Requirements, Who We Are: Exiger is the AI partner for supply chain and procurement automation. Its centralized platform allows organizations to manage their entire operating network, from par…

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