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# Applications Engineer II

- **Company:** CNC Software, LLC
- **Location:** Phoenix, AZ, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, Netsuite, Salesforce.Com, Simulation Software, Macros, Mastercam
- **Published:** September 25, 2026
- **Apply:** https://jobs.military.com/career/346500/applications-engineer-ii-west-connecticut-ct-tolland

## About the Role

* 3-5 years of experience in CAD/CAM programming, manufacturing, or application engineering.\n
 * Hands-on experience with Mastercam or similar CAD/CAM software.\n
 * Strong understanding of CNC programming and manufacturing processes, including milling, turning, and multi-axis machining.\n
 * Excellent problem-solving, analytical, communication, and presentation skills.\n
 * Ability to work independently and collaboratively in a fast-paced environment.\n
 * Willingness to travel up to 25%, including customer site visits, trade shows, and international events.\n, * Knowledge of machining processes and tooling.\n
 * Experience with simulation software and post-processor customization.\n
 * Familiarity with CRM tools, such as Salesforce and NetSuite.\n

## Description

* Provide expert-level support to customers and channel partners by troubleshooting technical issues related to Mastercam products.\n
 * Analyze customer workflows and recommend tailored solutions that improve efficiency and productivity.\n
 * Serve as a technical resource for escalated customer inquiries, ensuring timely and effective resolution.\n
 * Collaborate with product management and development teams to provide customer feedback and insights for product enhancements.\n
 * Test and validate new product features for compatibility and usability in real-world applications.\n
 * Assist sales teams with product demonstrations, technical presentations, and proofs of concept.\n
 * Support customers after the sale to promote successful implementation and adoption of Mastercam solutions.\n
 * Develop custom toolpaths, templates, macros, technical documentation, and training materials.\n
 * Deliver in-person and online training and hands-on product demonstrations for customers, channel partners, and internal teams.\n


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