> Markdown version of [/jobs/ext/3068432-technology-support-specialist](https://www.wearedevelopers.com/jobs/ext/3068432-technology-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Support Specialist - **Company:** Glendale Community College - **Location:** Glendale, AZ, United States - **Salary:** $43,306.0 - $56,306.0 - **Contract:** Temporary contract - **Skills:** Software Applications, Cyber Security, Learning Management Systems, Desktop Computing, Tablet Computers, Computer Equipment, Information Technology - **Published:** September 25, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4c51abb1a72bf12e ## About the Role High School Diploma or GED and three years of professional experience with desktop user support or technical support for equipment, networks, systems, telecommunications, or technology security, appropriate to assignment. There is no substitution or equivalency allowable for the High School Diploma or GED. Desired Qualifications A. Associate's Degree and/or Technology Certification(s). B. 1 (One) year of experience in IT Maintenance, installation and support. C. 1 (One) year of experience in Pro AV maintenance, installation and support. D. 1 (One) year of experience in live events production and support. E. 1 (One) year of full-time relevant MCCCD experience during the previous two years Special Working Conditions ## Description This position works within the Office of Information Technology (Tech Support Services) and provides technical assistance to faculty, staff and students with computer systems, workstations, cell phones, tablets, software applications, learning management software, and technology security updates. This position assists users requesting moves, installation of equipment, troubleshooting of computer hardware and software, and general technology assistance, this also includes assistance with on campus events. Will also work in a collaborative manner with a diverse population of administrators, faculty, staff, students., 25% Provides first-level IT support and responds to support requests or helpdesk tickets for desktops, laptops, mobile devices, audiovisual and/or phone systems, along with on campus events. Checks helpdesk ticketing system, ensuring timely response and closure of tickets while providing accurate, detailed and complete documentation. 20% Maintains, installs, removes, configures, troubleshoots, and repairs, computers, electronic devices, mobile devices, desktop software, peripheral devices, media equipment, and supports on campus events. 20% Prepares or retrieves information and enters/updates information in reports, logs, or other documentation/record-keeping systems 15% Maintains system inventory, documentation, storage, and security of equipment; orders parts as required 10% May give work direction to student lab assistants 10% Other duties as assigned., * Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: http://www.maricopa.edu/legal/rmi/vehicle.htm#requirements * Travel to campus during interview/selection process will be at candidate's own expense * May be required to travel or be assigned to all MCCCD locations * May require numerous evenings or weekends * May require prolonged periods of viewing a computer screen * May be required to lift or carry up to #50 lbs * May require ladder work, or working at heights., Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. * Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. * Indicate whether former or current employment is Full-Time or; * Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) * Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. * Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. ## Related Videos - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance) - [Football for Good: Hackathon Finals - Live Pitches & Awards](https://www.wearedevelopers.com/videos/100330-football-for-good-hackathon-finals-live-pitches-awards) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [A Brief History of Data Storage](https://www.wearedevelopers.com/videos/974-a-brief-history-of-data-storage) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)