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# IT Systems Analyst, Engineering Support

- **Company:** Applied Materials
- **Location:** Billerica, MA, United States (Remote available)
- **Salary:** $100,000.0 - $137,500.0
- **Contract:** Permanent contract
- **Skills:** SolidWorks (CAD), Information Technology, Teamcenter (Software)
- **Published:** September 25, 2026
- **Apply:** https://amat.wd1.myworkdayjobs.com/External/job/BillericaMA/IT-Systems-Analyst--Engineering-Support_R2625445

## About the Role

* Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

 * Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

 * Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

 * Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

 * Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

 * Explains difficult or sensitive information; works to build consensus

#advancedpackaging

SolidWorks PDM Vault Administration, TeamCenter Support

## Description

* Serve as partner with a sub-group within function or BU, or with a smaller country/site
 * provides support services to GIS customers for IT infrastructure function. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.
 * Analyzes, schedules and carries out updates to the IT infrastructure which includes patching, upgrades and regular scheduled maintenance.
 * Executes complex changes while following standard operating procedures and change management policies.
 * completes root cause analysis of outages or incident trends. Recommends preventative actions.
 * Responsible for handling escalations for incidents, outages for IT infrastructure function.


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