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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Technician - **Company:** Adecco - **Location:** Lawrence, KS, United States - **Experience:** Experienced - **Salary:** $50,000.0 - $75,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Backup Devices, Cyber Security, Data Recovery, Desktop Computing, Multi-Factor Authentication, Hyper-V, Networking Hardware, Internetworking, Network Troubleshooting, Local Security Policy, Network Installation Services, Azure Active Directory, Virtual Local Area Networks, Wireless Networks, Firewalls (Computer Science), Information Technology, Patch Management, Laptops, Cloud Migration, Network Server, Cisco, User Accounts, Vmware - **Published:** September 25, 2026 - **Apply:** https://dejobs.org/x/x/C6C5B59B380841DF92AA0344075EB56B/job/ ## About the Role * 2+ years of experience in IT support, systems administration, or managed services. * Strong knowledge of Windows operating systems and Microsoft 365. * Experience troubleshooting desktop, server, and network issues. * Excellent customer service and communication skills. * Ability to manage multiple priorities in a fast-paced environment. * Valid driver's license and reliable transportation. Preferred * Experience working within a Managed Service Provider (MSP) environment. * Experience with: * Microsoft Azure * Microsoft 365 Administration * Active Directory * Entra ID (Azure AD) * Hyper-V or VMware * Firewalls and VLANs * Backup and Disaster Recovery platforms * RMM and PSA tools * Industry certifications such as: * CompTIA A+ * Network+ * Security+ * Microsoft Certifications * Cisco Certifications Desired Skills * Excellent troubleshooting and analytical abilities. * Strong attention to detail. * Ability to learn new technologies quickly. * Professional verbal and written communication skills. * Ability to work independently and collaboratively. * Strong organizational and time management skills. * Positive attitude and willingness to help clients and teammates. ## Description We are seeking a skilled and customer-focused Systems Technician. The Systems Technician is responsible for providing technical support, maintaining client IT infrastructure, troubleshooting complex technology issues, and delivering exceptional customer service., Technical Support & Troubleshooting * Provide remote and onsite technical support to clients. * Diagnose and resolve hardware, software, networking, and operating system issues. * Respond to support requests in accordance with company service level agreements (SLAs). * Escalate complex issues when appropriate while maintaining ownership of client communication. * Document troubleshooting steps, resolutions, and client interactions accurately. Systems Administration * Install, configure, and maintain Windows desktops, laptops, and servers. * Manage Microsoft 365 environments, including user accounts, email, licensing, and security settings. * Perform system updates, patch management, and routine maintenance. * Monitor system health and proactively identify potential issues. * Manage backup solutions and verify successful data recovery processes. Network & Infrastructure Support * Support firewalls, switches, wireless networks, and internet connectivity. * Assist with network installations, upgrades, and troubleshooting. Cybersecurity ยท Manage endpoint protection, email security, MFA, and security awareness initiatives. Project Work * Participate in client technology projects including: * Server deployments * Microsoft 365 migrations * Network upgrades * Cloud migrations * Hardware refreshes * New office buildouts and relocations * Coordinate with project managers and senior engineers to ensure successful project completion. Client Service * Build positive relationships with clients through professional communication and exceptional service. * Educate clients on technology best practices and available solutions. * Serve as a trusted technology resource and representative of M Cubed Technologies. * Maintain a customer-first mindset in all interactions. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)