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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Physical SOC Analyst, AWS Security, AWS Security - **Company:** Amazon.com, Inc. - **Location:** United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Cyber Security - **Published:** September 25, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9193172/physical-soc-analyst-aws-security-aws-security ## About the Role Experience in physical security best practices including application of physical security systems, investigation techniques, management of contract security guards and incident management - Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams - 3+ years experience in Physical Security Operation Centre monitoring and response. Preferred Qualifications - Experience with physical security control and surveillance systems - Certificate III in Security Operations or equivalent ## Description You'll be the operational heartbeat of the AWS Physical Security Operations Centre - the person who turns protocols into protection and intelligence into action. Protecting Critical Infrastructure in Real Time Your core mission is incident response. When physical security events threaten AWS infrastructure, associates, or operations, you're the one who assesses, escalates, and resolves. You'll monitor physical access control systems with precision, administer access permissions, and ensure only authorised personnel move through our most sensitive spaces. The Security Ecosystem You'll oversee contracted guard forces across the region, ensuring they operate to AWS standards. Your intelligence gathering will feed directly into program-wide notifications that keep teams informed and prepared. When something changes in the threat landscape, you'll be the one connecting the dots and distributing critical information. Building the Playbook You won't just follow Standard Operating Procedures - you'll develop them. Your frontline experience will shape how the PSOC operates, creating frameworks that future team members will rely on to protect AWS assets. Keeping Operations Moving From triaging trouble tickets to managing internal and external communications, you'll be the connective tissue between security operations and the broader AWS organisation. You'll handle incoming queries with professionalism, provide technical support to internal stakeholders, and ensure nothing falls through the cracks. Every interaction is an opportunity to demonstrate the customer obsession that defines Amazon - and every process you improve raises the bar for the entire program. At a Glance - Core Responsibilities * Develop and maintain Standard Operating Procedures (SOPs) * Physical access control administration * Monitor physical security systems * Monitor and coordinate a contracted guard force * Incident response - assess, escalate, and resolve physical security events * Intelligence gathering and distributing program-wide notifications * Manage internal and external email and phone communications * Triage trouble tickets and handle incoming queries * Provide technical support to internal stakeholders A day in the life Your day begins with a handover that immediately puts you in the picture - active incidents, ongoing monitoring priorities, and intelligence updates from the previous shift. You settle into the PSOC knowing that today, like every day, your vigilance protects critical national infrastructure. Morning: Eyes On, Systems Active You scan physical access control systems, reviewing overnight access logs and flagging anomalies. A contractor's badge triggers an alert - you verify credentials, cross-reference the access request, and resolve it within minutes. Seamless. You check in with the contracted guard force at multiple sites, confirming shift coverage and addressing a scheduling gap before it becomes a vulnerability. Midday: Intelligence and Communication An intelligence report lands requiring your analysis. You assess the relevance to AWS operations, draft a program-wide notification, and distribute it to stakeholders who need to act. Between intelligence tasks, you're managing the inbox - responding to access requests, fielding queries from internal teams, and updating trouble tickets with precision. Afternoon: Incident Response in Action An alarm triggers. Your training kicks in - you follow established procedures, coordinate with on-site security, gather information rapidly, and document everything in real time. The incident resolves cleanly because you were prepared, decisive, and thorough. You update the incident report and identify a process improvement that could shave minutes off future response times. End of Shift: Raising the Bar Before handover, you draft a recommendation for a new SOP based on today's observations. You brief the incoming team with clarity and confidence, knowing that your contributions today made the operation stronger than yesterday., At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.