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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Administrator, Salesforce - **Company:** Vibrant - **Location:** New York, NY, United States (Remote available) - **Experience:** Expert - **Salary:** $99,800.0 - $132,300.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Software Applications, Software as a Service, System Configuration, Custom Software, Data Migration, Middleware, Design of User Interfaces, Cloud Services, Salesforce.Com, Systems Integration, Web Services, Power Platform Integration, Enterprise Integration, Restful APIs - **Published:** September 25, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/87840656/1 ## About the Role * Ability to communicate complex ideas, concepts, and processes effectively with other engineers and management. * Strong hands-on experience with Salesforce applications and contact center services. * Ability to manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation. * Architect, develop, test, maintain, and support integration solutions between Salesforce and other SaaS, custom, or on-premises software applications using REST API, custom connectors, middleware, custom-built connector tools, and web services. * Must be able to write technical specifications and documentation. * Ability to meet deadlines while working in an evolving, complex, and fast-paced environment. * Experience building flow and familiarity with APIs. * Creative problem solver., * Minimum of a bachelor's degree and at least 5 years of experience as an advanced Salesforce Administrator * Good understanding of CRM fundamentals and advanced features. * Experience in contact center CRM integrations and database management. * Hands-on CRM implementation, administration, maintenance, and optimization experience with a leading CRM (e.g., Salesforce or similar). * Certification in Salesforce Administration II, Service Cloud, and Business Analysis is a plus., Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. ## Description Vibrant is looking for a Senior Salesforce Administrator with knowledge in Salesforce Business Analysis to join our IT team. Reporting directly to the Manager of CRM Systems, you will assist with all functions of CRM programming and design. Your primary focus will be to learn and understand CRM and its features and functionality. You will maintain the CRM system, including updates, enhancements, building reports, managing dashboards, and ensuring security., * Perform analysis and provide implementation recommendations based on business requirements. * Provide guidance, coaching, and training for Advancement functional users on system configuration, functionality, and enhancements. * Communicate complex ideas, concepts, and processes effectively with other engineers and management. * Contribute to evaluations and improvement of best practices in both process and standards. * Recommend value-added changes to existing coding practices, standards, and tools. * Evaluate and improve best practices and standards in the analysis, design, development, test, modification, and integration of the CRM system. * Maintain state-of-the-art awareness in areas of technical expertise, including changes, advancements, and improvements in CRM systems. * Assess the severity of problems, determine corrective action, and resolve technical issues. * Monitor end-user usage of the system and perform daily administrative and user support tasks. * Provide technical support to end users, diagnosing and resolving problems. * Evaluate and configure CRM systems and provide detailed end-user documentation. * Create documentation and procedures while maintaining best practices and following Vibrant's development, installation, and maintenance methodology. * Manage and collaborate with product vendors and systems integrators on the delivery of solutions. * Collaborate with business partners on user acceptance testing. * Work closely with project managers, UI/UX designers, other developers, and data analysts. * Write technical specifications and documentation. ## Related Videos - [Developer’s Perspective: Overview of the Tezos Blockchain Ecosystem](https://www.wearedevelopers.com/videos/237-developer-s-perspective-overview-of-the-tezos-blockchain-ecosystem) - [Developer Time Is Valuable - Use the Right Tools - Kilian Valkhof](https://www.wearedevelopers.com/videos/1792-developer-time-is-valuable-use-the-right-tools-kilian-valkhof) - [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Exploring BOS: The Blockchain Operating System by NEAR Protocol](https://www.wearedevelopers.com/videos/781-exploring-bos-the-blockchain-operating-system-by-near-protocol) - [Putting People at the Center: Women in Tech and the Future of Work](https://www.wearedevelopers.com/videos/1749-putting-people-at-the-center-women-in-tech-and-the-future-of-work) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Promotion Interview Questions: How to Answer and Get the Job](https://www.wearedevelopers.com/magazine/413-promotion-interview-questions-how-to-answer-and-get-the-job) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Women in Tech: Navigating Career Transitions and Breaking Barriers](https://www.wearedevelopers.com/magazine/491-women-in-tech-navigating-career-transitions-and-breaking-barriers) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)