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# DHHS Senior Quality Manager- IT Project

- **Company:** Expert Technology Services
- **Location:** Raleigh, NC, United States
- **Experience:** Expert
- **Salary:** $50,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Automation of Tests, Software Bug Management, Software Design Documents, Systems Development Life Cycle
- **Published:** September 25, 2026
- **Apply:** https://www.careerjet.com/jobad/use08815c18883b464610fa87cd9a0156f

## About the Role

Possess expert knowledge of SDLC; ITIL Foundation certification and Six Sigma certification are highly desirable.

## Description

Coordinate, assess, and oversee Project Quality Management for a large, complex statewide project in North Carolina.

 - Ensure project delivery, deliverables, and vendor performance meet all Federal requirements to maintain Federal funding.
 - Serve as a core member of the project implementation team, acting as both a team contributor and subject matter expert.
 - Oversee and perform Project Quality Assurance, Quality Control, and Continual Improvement activities.
 - Develop and maintain expert knowledge of Federal, State, and DHHS standards, policies, and methodologies, including both Waterfall (PMI/PMBOK) and Agile approaches.
 - Assess and evaluate vendor proposals for IT modernization, focusing on implementation strategy, solution development, testing, and customer satisfaction.
 - Plan, coordinate, and oversee User Acceptance Testing (UAT), ensuring defects are resolved prior to UAT approval.
 - Monitor the quality of vendor deliverables, including design docs, testing plans/results, defect management, training, privacy/security materials, and communications.
 - Collaborate with vendors on developing test plans, test cases, test automation, and reporting; experience with test automation is a strong plus.
 - Identify and analyze vendor performance trends, aggregate performance data, and recommend improvements for design, process, and delivery quality.
 - Communicate effectively with vendors, state agencies, stakeholders, and project team, including delivering presentations and translating technical concepts for diverse audiences., Job Summary (List Format): - Serve as a Senior IT Project Manager overseeing approximately 15 complex, high-impact Medicaid projects. - Provide critical technical implementation…
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