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# NCDOT - SharePoint Product Specialist

- **Company:** Expert Technology Services
- **Location:** Raleigh, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Balsamiq, Microsoft Word, Microsoft Excel, Software Applications, Microsoft Azure, Microsoft Outlook, Software Documentation, Software Debugging, Microsoft Office, Microsoft Sharepoint Designer, Team Foundation Server, Microsoft PowerPoint, Systems Development Life Cycle, Microsoft SharePoint, Software Engineering, Engineering Base
- **Published:** September 25, 2026
- **Apply:** https://www.careerjet.com/jobad/us7af7991f2d5212ccfde0cb5d3be9ae1e

## About the Role

5+ years as a Business Analyst, including SharePoint solution design (custom lists, libraries, content types).

 - Experience designing and testing SharePoint and web-based content management solutions.
 - Strong analytical, conceptual, organizational, and presentation skills.
 - Excellent written and verbal communication skills.
 - Proficiency with Microsoft Suite (Outlook, Word, Excel, PowerPoint, Teams).
 - Experience evaluating and re-engineering business processes.
 - Ability to write clear technical training materials and user documentation.
 - Knowledge of application development life cycle.
 - Extensive SharePoint designer/owner experience.
Preferred Experience/Skills:

 - SharePoint Business Analyst role experience.
 - Quality Assurance testing and application support experience.
 - Familiarity with NCDOT Operations and Traffic business processes.
 - Experience with Agile/SCRUM methodology, Team Foundation Server (TFS) or Azure DevOps, and Balsamiq.

## Description

Serve as a SharePoint Product Specialist (Business Analyst) for the NCDOT Engineering Application Services Department.

 - Draft business requirements and design SharePoint and web-based business solutions for Operations and Traffic business processes.
 - Break down solution designs into actionable work items, track status, and manage project communication and dependencies.
 - Coordinate and prioritize SharePoint and web-based projects, ensuring timely, high-quality deliverables with thorough documentation.
 - Perform quality assurance (QA) testing, coordinate test validation, and manage rollout of solutions.
 - Develop, deliver, and document training materials for new or re-engineered business processes and IT applications.
 - Collaborate with clients to prototype, refine, test, and debug applications and processes.
 - Provide guidance and support to team members and ensure operational support is arranged.
 - Evaluate and re-engineer business processes for improved efficiency and effectiveness.
 - Prepare clear technical training materials and user documentation.
 - Maintain strong communication with both technical and business stakeholders.
 - Utilize project management and product ownership best practices throughout the system development life cycle.
 - Ensure compliance with organizational standards, policies, and requirements.
 - Use own equipment to access a virtual workspace; no programming/coding is involved.
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