> Markdown version of [/jobs/ext/3071757-jira-administrator-application-support-specialist](https://www.wearedevelopers.com/jobs/ext/3071757-jira-administrator-application-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Jira Administrator & Application Support Specialist - **Company:** Motion Recruitment Partners LLC. - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Amazon Web Services, Application Integration Architecture, Application Performance Management, Confluence, JIRA, Automation of Tests, Microsoft Azure, Cloud Computing, Cloud Engineering, Configuration Management Databases, Configuration Management, Data Governance, Relational Databases, Identity and Access Management, JSON, Python (Programming Language), Oracle (Applications), Windows PowerShell, Role-Based Access Control, Power BI, Salesforce.Com, Microsoft SharePoint, Single Sign-On, Software Deployment, SQL Databases, Systems Integration, Data Logging, Scripting, Enterprise Software Applications, Okta, Microsoft Power Automate, Genesys, Software Troubleshooting, Microsoft InTune, AI Platforms, Atlassian Tools, Enterprise Integration, Restful APIs, Webhooks, GPT, Servicenow, Unified Endpoint Management - **Published:** September 25, 2026 - **Apply:** https://www.dice.com/job-detail/bbfd28b7-3e26-4d56-9d53-4708c6b4a2a5 ## About the Role * 5+ years of experience in Jira administration, application support, systems administration, infrastructure support, or related IT disciplines * Hands-on administration of Jira Software and Jira Service Management * Experience configuring workflows, screens, permissions, issue types, SLAs, queues, service portals, dashboards, and reporting * Experience administering Jira Assets and supporting CMDB design, implementation, and governance * Knowledge of configuration management practices, asset relationships, and data quality management * Experience supporting enterprise applications in a formal ITSM environment * Strong understanding of Incident, Problem, Request, Change, and Service Level Management processes * Experience building Jira Automation rules and workflow-driven business processes * Proficiency with REST APIs, webhooks, JSON, and application integrations * Scripting experience with PowerShell and/or Python * Working knowledge of AWS-hosted application environments and AWS WorkSpaces * Experience with Microsoft Intune administration including application deployment, compliance policies, and device management * Knowledge of Windows 11 enterprise environments * Experience supporting SQL and relational database environments * Strong troubleshooting, root cause analysis, and incident resolution capabilities * Experience working with monitoring, logging, and application performance tools * Excellent documentation, communication, stakeholder management, and organizational skills * Ability to manage multiple priorities and work independently in a fast-paced environment Desired Skills & Experience * Atlassian Certified Professional certification or strong Atlassian Cloud administration experience * AWS Certified Cloud Practitioner, Solutions Architect Associate, or equivalent practical experience * Microsoft Endpoint Administrator, Microsoft 365, Entra ID, Azure, or related certifications * ITIL v3 or ITIL 4 Foundation certification * Experience with Power Automate and Power BI * Experience administering or integrating Okta, Entra ID, or other identity management platforms * Experience with ServiceNow or similar enterprise service management platforms * Experience supporting Exchange Online, Microsoft 365, Teams, Teams Phone, SharePoint, Salesforce, Oracle, Genesys, or RightFax * Familiarity with BigFix and enterprise endpoint management solutions * Experience supporting AI platforms such as ChatGPT, Claude, or Kiro * Experience within regulated environments such as insurance, financial services, healthcare, or similar industries * Knowledge of RBAC, SSO, access governance, and audit readiness requirements ## Description * 35% Atlassian Administration (Jira Software, Jira Service Management, Confluence, Jira Assets) * 20% Application Support & Incident Resolution * 15% Automation & Systems Integrations (REST APIs, PowerShell, Python) * 10% CMDB & Asset Management Governance * 10% AWS & Cloud Support * 10% Microsoft Intune & Endpoint Management Daily Responsibilities * 30% Jira administration, workflow optimization, automation development, and platform governance * 25% Tier 2/3 incident response, problem resolution, troubleshooting, and user support * 15% CMDB maintenance, application catalog management, and data governance activities * 10% Application deployment, upgrades, release coordination, and lifecycle management * 10% Integration development utilizing APIs, webhooks, JSON, PowerShell, and Python * 5% Change management, CAB participation, implementation planning, and documentation * 5% Knowledge article development, runbook creation, and operational documentation ## Related Videos - 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