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# Information Systems & Technology Specialist

- **Company:** Firefighters Community Credit Union
- **Location:** Cleveland, OH, United States
- **Experience:** Experienced
- **Salary:** $59,000.0 - $88,000.0
- **Contract:** Permanent contract
- **Skills:** Adobe Analytics, Complex Networks, Cyber Security, Information Systems, Microsoft Servers, Software Engineering, User Administration
- **Published:** September 25, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2985994142-2

## About the Role

* Three to five years of similar or related experience
 * Two-year college degree or equivalent certification or licensing

Other

 * Willingness to learn new systems and technology, including attendance at vendor conferences
 * Physical requirements include moving frequently and regularly using wrists, hands, and or fingers; speaking clearly, hearing and understanding; visual acuity necessary to prepare or inspect documents; should be able to lift or exert up to 25 lbs. of force occasionally.
 * Travel between locations and flexible hours may be required to meet business needs

## Description

Our ideal teammate serves as a vital member of our operations team and helps ensure the credit union's information systems, technology, hardware, and software is safe, secure, and supported. Good credit is vital since we are a financial institution., * Serves as the credit union's first point of contact for teammate software, hardware, and technology support

 * Troubleshoot and resolve basic hardware, software, connectivity, and technology issues
 * Assist with user account management and access, including within Microsoft environment
 * Ensure safety and soundness of credit union's hardware, software, and information systems
 * Maintain accurate documentation, including policies, procedures, tickets, and resolutions
 * Support basic network connectivity troubleshooting
 * Provide or assist with ongoing training and support in information security, including cybersecurity, for employees
 * Work with third-party IT vendors on complex network or software issues
 * Contribute to short- and long-range planning for needed resources