> Markdown version of [/jobs/ext/3074723-technical-support-consultant-barcelona](https://www.wearedevelopers.com/jobs/ext/3074723-technical-support-consultant-barcelona). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Consultant - Barcelona

- **Company:** SD Worx Group NV
- **Location:** Barcelona, Spain
- **Contract:** Permanent contract
- **Skills:** Web Portals, Mobile Application Software, SAP Sales and Distribution, Web Platforms, HR Software
- **Published:** September 25, 2026
- **Apply:** https://www.buscojobs.com.es/technical-support-consultant-barcelona-en-barcelona-ID-373137158

## About the Role

Collaborate with colleagues and internal stakeholders to continuously enhance the user experience
Requisitos principalesFluent Dutch and French, both spoken and written
Good English communication skills
Experience in a customer support, technical support, or service-oriented role
Strong analytical and problem-solving skills
Excellent written communication skills
Customer-focused mindset with the ability to build positive relationships
Ability to work independently and as part of a team
Customer-focused mindset
Team player
Excellent written and verbal communication
Experience supporting digital platforms, web portals, or mobile applications
Experience with ticketing or case management systems
Knowledge of HR software or HR technology solutions

## Description

OverviewIn this role you enable HR professionals and end users to get value from the SD Worx App and Portal by solving technical questions and login issues.You work in a small international team focused on delivering excellent service and knowledge sharing.Your work combines problem-solving, customer interaction, and analysis to improve the user experience.You will help shape how support operates and contribute to a customer-centric, collaborative environment.Compensaciones / Beneficioshybrid and flexible workinginternational environmentlearning and development opportunitiescollaborative team culturevaried role with technical and customer interactionopportunity to impact thousands of usersResponsabilidadesManage support requests received through digital channels and phone supportAssist HR professionals and end users with login, access, and platform-related issuesInvestigate and resolve technical problems while ensuring a positive customer experienceAnalyse support tickets and identify opportunities to improve service quality and processesCollaborate with colleagues and internal stakeholders to continuously enhance the user experienceRequisitos principalesFluent Dutch and French, both spoken and writtenGood English communication skillsExperience in a customer support, technical support, or service-oriented roleStrong analytical and problem-solving skillsExcellent written communication skillsCustomer-focused mindset with the ability to build positive relationshipsAbility to work independently and as part of a teamCustomer-focused mindsetTeam playerExcellent written and verbal communicationExperience supporting digital platforms, web portals, or mobile applicationsExperience with ticketing or case management systemsKnowledge of HR software or HR technology solutions


## Related Videos

- [From clicks to cribs - How to find your dream home with web scraping](https://www.wearedevelopers.com/videos/767-from-clicks-to-cribs-how-to-find-your-dream-home-with-web-scraping)
- [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around)
- [Project Fugu: Extending the web](https://www.wearedevelopers.com/videos/832-project-fugu-extending-the-web)
- [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider)
- [Transforming Task Management: Integrating Camunda with Scalable Frontend Solutions](https://www.wearedevelopers.com/videos/1433-transforming-task-management-integrating-camunda-with-scalable-frontend-solutions)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)

## Related Articles

- [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette)
- [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)