> Markdown version of [/jobs/ext/3075399-network-operations-center-noc-technician-iv](https://www.wearedevelopers.com/jobs/ext/3075399-network-operations-center-noc-technician-iv). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Operations Center (NOC) Technician IV - **Company:** TOTAL FORCE ALLIANCE LLC - **Location:** Honolulu, HI, United States - **Experience:** Experienced - **Salary:** $55,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, JIRA, Microsoft Outlook, Configuration Management Databases, Cyber Security, Computer Networks, Databases, Wavelength-Division Multiplexing, Network Topologies, Junos, Network Monitoring, Microsoft PowerPoint, Wide Area Networks, Network Routers, Computer Network Operations, Juniper, SolarWinds (Software), Cisco, Servicenow - **Published:** September 25, 2026 - **Apply:** https://www.juju.com/job/16_e2ad9a22 ## About the Role * High school diploma or equivalent and 3 - 5 years of prior relevant experience. * Must have an active DoD Top Secret security clearance. * Must have DoD-8570 IAT Level 2 baseline certification (e.g., Security+ CE or equivalent) by the start date. * Must be able to work in a 24/7 operational environment. * Experience in one or more of the following areas: alarm surveillance, fault management, LAN/WAN maintenance, performance management. * Advanced knowledge in at least four of the following: routers, switches, crypto devices, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching. * Moderate understanding of network topologies, including both transport and IP. Preferred Qualifications * Experience in a tech control facility or cyber transport operations. * Familiarity with circuit actions and vendor management. * IP/Transport architecture experience * SolarWinds and JIRA experience * Experience in a Telco NOC or with inside or outside plant operations. * Proficiency with MS Office Suite, including Outlook, Excel, Word, Access, PowerPoint, and Teams. * Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, performance management, change management. * Additional certifications such as CCNA, CYSA+, CASP, CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist, ITILv4, CCA-N, CCA-V, and SolarWinds Certified Professional are desirable. ## Description Responsible for performing and training team on the following duties: * Create, update, and manage incident tickets using ServiceNow ITSM+S / JIRA. Independently triage the ticket queue, provide feedback, and guide tickets of concern. * Monitor network events and failures 24/7/365 using various tools. Proactively analyze alarms, correlate fault information, identify impacts, isolate root causes, and coordinate fault corrections. Develop and maintain a centralized error database. * Notify relevant contacts about network incidents. Provide timely situational awareness to leadership and impacted communities, and communicate effectively with the O&M team, customers, and external leadership. * Support fault isolation and troubleshooting, including testing and diagnosing issues with network elements. Correct or replace faulty network components and coordinate with service providers as needed. * Restore networks and services to full operation, ensure compliance with SLAs, and document changes in the Configuration Management Database. Provide 24/7/365 support for outages and service degradation, including rerouting circuits and updating on outage resolutions. * Assist in training and monitoring Network controllers, and evaluate training programs, SOPs, and tools. Provide technical advice and insights for complex issues, and work on projects impacting future operations within O&M and the DISN. * Demonstrate extensive proficiency in DISN functions (e.g., routers, switches, crypto devices) and resolve multi-layer complex issues across multiple NOCs or domains. Provide advanced technical support and guidance to peers, leadership, and customers. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)