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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Epic Senior Analyst - **Company:** North Inc - **Location:** Miami, FL, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Performance Management, Application Testing, Health Informatics, Clinical Terminology Servers, Information Systems, Data Integration, Data Mining, Healthcare Effectiveness Data and Information Set, Human-Computer Interaction, Interoperability, Operational Data Store, Epic Ambulatory, Epic Kaleidoscope, Epic Healthy Planet, Information Technology - **Published:** September 25, 2026 - **Apply:** https://www.juju.com/job/16_f33504c32 ## About the Role * Bachelor's degree in healthcare information technology, computer science, information systems, healthcare administration, or a related field * Epic Healthy Planet or Epic Ambulatory certification * At least three years of relevant experience, preferably within a healthcare organization * Experience building, implementing, and supporting Epic clinical workflows * Knowledge of clinical terminology, workflows, user interface optimization, and clinical decision support * Experience with application testing, workflow documentation, troubleshooting, and production support * Strong analytical, organizational, communication, and project management skills * Ability to collaborate effectively with clinical, technical, and operational teams * Ability to lead, mentor, and train junior team members * Ability to participate in on call rotations and work outside standard hours when necessary * Ability to travel when required Preferred Qualifications * Epic Kaleidoscope certification and build experience * Experience with Epic Healthy Planet, population health, and ambulatory workflows * Experience building HEDIS measures for Medicare Advantage programs * Knowledge of MIPS, MVP, MACRA, electronic clinical quality measures, and Promoting Interoperability * Familiarity with Medicare Advantage, ACO, MSSP, and Meaningful Use reporting * Experience with case management, care management, and wellness program workflows * Knowledge of health plan operations and external claims data integration * Experience with healthcare business intelligence, advanced analytics, and data mining * Experience supporting Epic implementations, upgrades, releases, and production launches ## Description * Design, build, implement, maintain, and enhance Epic clinical and administrative workflows * Serve as a primary support contact for application users * Resolve service tickets and implement requested application changes * Retrieve requested clinical and operational data * Support junior analysts with troubleshooting and daily operations * Analyze Epic releases and determine their impact on existing workflows Quality and Population Health * Build and maintain clinician workflows and HEDIS quality measures for Medicare Advantage programs * Configure CMS quality programs, including MIPS, MVP, MACRA, and other government initiatives * Support electronic clinical quality measures and Promoting Interoperability requirements * Configure clinical decision support tools, health maintenance rules, and population health workflows * Support quality reporting, business intelligence, advanced analytics, and data integration Testing and Workflow Optimization * Manage application testing and document workflows, configurations, and system changes * Analyze clinical processes and assess the impact of application changes * Identify and resolve application, reporting, and workflow issues * Improve clinical workflows, application performance, reporting, and technology adoption Stakeholder Collaboration * Partner with clinical stakeholders, technical teams, leadership, trainers, and users * Collaborate with trainers to develop documentation and training strategies * Participate in project meetings, operational committees, system launches, and clinical rounding * Provide leadership with updates regarding projects, risks, and application issues Operational Support * Participate in on call rotations and provide support outside normal business hours when required * Travel to job sites for system launches, conferences, rounding, or leadership meetings * Maintain regular communication with project and application team members ## Related Videos - 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