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# IT Hardware Depot Technician

- **Company:** Stefanini
- **Location:** Davenport, IA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, BASIC (Programming Language), Microsoft Outlook, Virtual Private Networks (VPN), Networking Basics, Deployment Automation
- **Published:** September 25, 2026
- **Apply:** https://www.dice.com/job-detail/344ec6fb-6fc5-4174-bb8c-97b9091bd938

## About the Role

What You Need To Succeed1-2+ years of corporate desk side, depot, or hardware support experienceExperience troubleshooting and replacing components on Windows/Apple devices.Familiarity with Windows 10 and Windows 11 and Apple environmentsBasic experience with Active Directory (lookups, password resets, device checks)Knowledge of Microsoft Office 365, Outlook, and OWAAbility to troubleshoot wireless and basic network connectivity issuesStrong customer service and communication skillsExperience with VPN, basic printer hardware support, and tools such asSymantec Endpoint ProtectionBitLockerSCCMRDP

## Description

About The Role: We're looking for a detail oriented IT Hardware Depot Technician (Level 1) to support our hardware lifecycle operations. In this role, you'll focus on asset management, imaging, shipping/receiving, and basic hardware troubleshooting within a fast paced depot environment. If you enjoy hands on technical work and keeping operations running smoothly, this is a great opportunity to grow your IT career.

Key Responsibilities Asset ManagementMaintain accurate inventory of laptops, desktops, peripherals, and accessoriesTrack hardware through receiving, staging, deployment, return, repair, and retirementUpdate asset records in inventory and ticketing systems

Imaging & Device PreparationPerform imaging of client hardware using standardized deployment tools for Windows and Apple devices.Configure, test, and validate devices prior to shipmentEnsure all equipment meets quality and compliance standards

Shipping & ReceivingReceive incoming hardware shipments and verify contentsPackage and ship devices to end users or field locationsMaintain proper documentation, labeling, and tracking

Technical Support & Break/FixDiagnose and repair basic hardware issues on Windows/Apple Devices.Troubleshoot printers and peripheral device failuresAssist with basic network connectivity and wireless troubleshootingSupport virus detection and removal using approved tools


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