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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solution Architect, CRM & Digital Marketing - **Company:** TekWissen LLC - **Location:** Los Angeles, CA, United States - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Customer Data Management, Information Engineering, Data Integrity, Data Warehousing, SQL Databases, Data Streaming, Systems Integration, Alwayson, Scripting, Tealium, Marketing Cloud - **Published:** September 25, 2026 - **Apply:** https://www.dice.com/job-detail/b68901ee-bd8f-49b6-9c63-4267f69864d8 ## About the Role * 5+ years of experience specifically as a Solution Architect (or equivalent senior technical CRM role), with deep, hands-on Salesforce Marketing Cloud expertise. * Expert-level proficiency across core SFMC modules: Journey Builder, Automation Studio, Email Studio, Contact Builder, and Data Extensions. * Strong hands-on scripting ability in AMPScript and SQL; working knowledge of SSJS is a plus. * Experience working with the SFMC API and integrating Marketing Cloud with external systems (CDPs, mobile push, data warehouses, etc.). * Proven ability to project manage and prioritize competing requests from multiple teams simultaneously in a fast-paced, deadline-driven environment. * Strong understanding of data modeling and audience segmentation logic at scale. * Experience in the streaming, subscription, or D2C industry preferred. * SFMC certification (Marketing Cloud Developer or Marketing Cloud Consultant) strongly preferred. * Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders and vice versa. PREFERRED SKILLS: * Experience with Braze or other ESPs in addition to SFMC. * Familiarity with Customer Data Platforms (e.g., Hightouch, mParticle, Tealium). * Knowledgeable of email compliance and privacy legislation, both domestic and international (CAN-SPAM, GDPR, CASL, CCPA). * Experience in the streaming D2C industry. * Comfort operating in a live-content or sports-driven, high-velocity environment. ## Description This is a highly technical, hands-on role responsible for the architecture, stability, and ongoing build-out of our Salesforce Marketing Cloud (SFMC) ecosystem. The ideal candidate is a hybrid of technologist and project manager: someone who can be trusted to keep day-to-day campaign operations running flawlessly while simultaneously architecting new automations, journeys, and experiences requested by the business. Responsibilities: * Own the day-to-day operational health of all SFMC campaigns, automations, and journeys - proactively monitoring sends, data flows, and triggers to ensure everything is running as expected, and troubleshooting/resolving issues before they impact the business. * Architect, build, and deploy new automations, triggered journeys, and personalized customer experiences in Journey Builder and Automation Studio, using AMPScript, SQL, and (where needed) SSJS. * Act as the primary technical project manager across multiple simultaneous requests from CRM, Retention, Product, Data, and Creative teams - triaging priority, scoping technical feasibility, and managing timelines in a fast-paced, always-on streaming environment. * Design, build, and maintain a scalable data model within SFMC (Contact Builder, Data Extensions, Audience Builder), partnering closely with Data Engineering on data integrity and flow. * Serve as the technical escalation point for integration issues between SFMC and adjacent platforms (Marketing Cloud Connect, APIs, mobile push providers, CDPs). * Partner with Engineering and Data teams to scope and implement new SFMC-adjacent integrations that support business and personalization goals. * Establish and document technical standards, build patterns, and QA protocols for SFMC development to ensure consistency, scalability, and auditability across the platform. * Evaluate new SFMC features, tools, and capabilities and make recommendations on adoption to improve efficiency and campaign performance. * Provide informal technical guidance and troubleshooting support to CRM marketers and analysts, helping the broader team understand what's technically possible within the platform (no direct reports, but close day-to-day collaboration with marketers, engineers, and analysts). * Partner with the Senior Director on technical roadmap planning and scoping for new CRM and lifecycle initiatives. ## Related Videos - [JavaScript? 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