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# Information Technology - Security & Transactions Systems Administrator

- **Company:** Sacred Heart University
- **Location:** Fairfield, CT, United States
- **Experience:** Expert
- **Salary:** $122,667.0 - $159,467.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Continuous Availability, Microsoft Office, Windows Servers, Network Monitoring, Software Deployment, Computer Equipment, Information Technology
- **Published:** September 25, 2026
- **Apply:** https://www.careerjet.com/job/us5c3aa8e0165546a93dc1c2ef9952eb64/eaa

## About the Role

* Bachelor's degree (bachelor's degree in a technical field preferred); Two years' experience in an information technology position.
 * Knowledge of access control equipment and how it operates
 * Knowledge of surveillance equipment and how it operates
 * Proficiency with operating systems and software found on campus: Windows Server and Workstation, MS Office
 * Good interpersonal skills in dealing with a diverse community
 * Ability to assume project leadership
 * Evidence of experience in performing duties and responsibilities with minimal supervision; along with the ability to communicate verbally and in writing
 * Must be able to track and stay updated on multiple tasks at the same time
 * Experience with computer hardware and software installations and troubleshooting is required

## Description

Implement, maintain, and support security and transaction system hardware and software. Provide technical support to security and transaction system end users, troubleshoot system-related issues, and contribute to the continual enhancement and improvement of security and transaction systems.
Principal Duties & Responsibilities

 * Administer access control and mobile access system hardware and software.
 * Administer surveillance system hardware and software.
 * Administer transaction system hardware and software.
 * Upgrade and institute policies and procedures to improve the level of service provided to the security and transaction system users.
 * Train the community on equipment usage.
 * Answer support questions from end users and research problems.
 * Monitor and manage how the level 1 helpdesk responds to issues as it pertains to the equipment and services that we support and maintain; produce monthly status reports.
 * Troubleshoot hardware and software problems.
 * Monitor network resources, assuring continuous availability and service.
 * Maintain department websites, ensuring that they are up to date and easy to navigate.
 * Other duties as assigned, Working after hours and over the weekend to provide support and complete assigned tasks are sometimes required
Pre-Employment Requirements
All offers of employment are contingent upon satisfactory completion of a background check., Overview: At Partnership HealthPlan of California, the Microsoft 365 Solutions Engineer plays a key role in supporting and optimizing the organization's Microsoft 365 environmen…

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