> Markdown version of [/jobs/ext/3078498-senior-sre-managed-gateways](https://www.wearedevelopers.com/jobs/ext/3078498-senior-sre-managed-gateways). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior SRE, Managed Gateways - **Company:** Kong Inc. - **Location:** Washington, DC, United States (Remote available) - **Experience:** Expert - **Salary:** $113,000.0 - $162,000.0 - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Microsoft Azure, Software as a Service, Cloud Computing, Cloud Engineering, DevOps, Distributed Systems, Fault Tolerance, PostgreSQL, Network Architecture, Open Source Technology, Reliability Engineering, Ansible, Prometheus, Datadog, Data Logging, Google Cloud, Istio, Grafana, Technical Debt, Kubernetes, Cassandra, Performance Monitor, Linkerd (Service Mesh), Api Gateway, Terraform, Elk Stack, Golang, Programming Languages - **Published:** September 25, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=42082f14eaaa9cc4 ## About the Role * Extensive experience as a Site Reliability Engineer, focusing on highly available and distributed systems. * Deep expertise with Kubernetes and cloud-native architectures, preferably across multiple public cloud providers (AWS, GCP, Azure). * Strong proficiency in Golang or similar modern programming languages for automation and tool development. * Proven track record in building and maintaining CI/CD pipelines and infrastructure as code (Terraform, Ansible). * In-depth knowledge of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK stack, Datadog). * Experience with managed services, API gateways, or similar network infrastructure is highly desirable., * You operate with a sense of urgency, especially in critical situations, and drive quick, effective resolutions. * You thrive in a collaborative environment, actively sharing knowledge and elevating the entire team. * Kong moves fast, and our team's spread across continents and time zones - plans shift mid-flight, and things don't always line up neatly. You don't need everything settled to do good work. You bring your own calm to the noise, figure things out as you go, and help the people around you do the same. Bonus Points: * Experience with Service Mesh technologies (e.g., Istio, Linkerd). * Familiarity with database administration for high-throughput systems (PostgreSQL, Cassandra). * Contributions to open-source SRE tools or projects. * Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, CKA). ## Description Kong's Managed Gateways is the fastest-growing product in the Kong portfolio, a SaaS offering with ARR growing multifold. As a Senior Site Reliability Engineer focused on Managed Gateways, you'll be instrumental in architecting and maintaining the resilient, scalable infrastructure that powers Kong's mission-critical managed services - and you'll be the technical face of that product for the enterprise customers who depend on it, directly ensuring the reliability and performance that lets them build the next generation of connected applications at global scale., * Lead, mentor, and inspire a high-performing team of Site Reliability Engineers dedicated to Kong's Managed Gateway offerings. * Architect and implement robust, scalable, and fault-tolerant cloud-native systems using technologies like Kubernetes, Golang, and major cloud providers. * Own the end-to-end operational lifecycle, from proactive monitoring and alerting to incident response and blameless post-mortems, ensuring continuous service improvement. * Drive a culture of developer delight by implementing automation, self-service tooling, and streamlined workflows for deploying and managing API gateways. * Define, track, and report on key SLOs and SLIs to ensure optimal performance and reliability of Managed Gateways. * Champion technical debt prevention and advocate for architectural best practices that enhance system resilience and reduce operational toil. * Collaborate cross-functionally with Product, engineering, and Customer Success to influence roadmap decisions and ensure operational readiness for new features. Enterprise Implementation Engineering * Partner directly with enterprise customers - working alongside Product leadership, Professional Services, and Customer Success - to drive end-to-end onboarding and implementation of Cloud Gateways, and productize recurring implementation patterns into repeatable playbooks and platform capabilities. * Bring deep, cross-cloud breadth (AWS, GCP, Azure) to handle unique customer topologies and turn complex setups into successful, production-ready deployments. * Serve as the technical owner of the customer relationship through implementation, primarily supporting our North America customer base, and be the escalation point Customer Success leans on for technically complex accounts. * Feed real-world implementation patterns and customer constraints back to Product to further contribute the roadmap. ## Related Videos - [Shifting Stress to Progress— Understanding DevOps to do DevOps Better](https://www.wearedevelopers.com/videos/268-shifting-stress-to-progress-understanding-devops-to-do-devops-better) - [Rate-limiting using eBPF and Istio: How to protect your SaaS customers from themselves](https://www.wearedevelopers.com/videos/100220-rate-limiting-using-ebpf-and-istio-how-to-protect-your-saas-customers-from-themselves) - [Go with the Flow: Stop the Leaks Before Your Memory's a Waterfall!](https://www.wearedevelopers.com/videos/100073-go-with-the-flow-stop-the-leaks-before-your-memory-s-a-waterfall) - [How I saved 200K/yr in direct costs writing 0 code lines in K8s](https://www.wearedevelopers.com/videos/1055-how-i-saved-200k-yr-in-direct-costs-writing-0-code-lines-in-k8s) - [Retooling and refactoring - an investment in people.](https://www.wearedevelopers.com/videos/371-retooling-and-refactoring-an-investment-in-people) - [Next-gen CI/CD with Gitops and Progressive Delivery](https://www.wearedevelopers.com/videos/1603-next-gen-ci-cd-with-gitops-and-progressive-delivery) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers)