> Markdown version of [/jobs/ext/3079354-product-owner-reservations](https://www.wearedevelopers.com/jobs/ext/3079354-product-owner-reservations). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Owner, Reservations - **Company:** Delta Airlines - **Location:** Atlanta, GA, United States - **Contract:** Temporary contract - **Skills:** Microsoft Excel, Artificial Intelligence, Business Analytics Applications, JIRA, Computer Programming, Machine Learning, Operational Data Store, Scrum Methodology, Power BI, Software Engineering, SQL Databases, Tableau (Software), VersionOne, Chatbots, Information Technology - **Published:** September 25, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4f1b7898c18e0a9e ## About the Role * Is at least 18 years of age and has authorization to work in the United States. * Possesses a high school diploma, GED, or high school equivalency. * Embraces diverse people, thinking, and styles. * Consistently prioritizes safety and security of self, others, and personal data. * Proven experience as a Product Owner or in a similar delivery-focused role within a dynamic agile environment. * Demonstrated experience writing and refining features, user stories, acceptance criteria, and test scenarios for digital products. * Strong working knowledge of agile practices and principles, including backlog management, prioritization, sprint planning, refinement, reviews, and retrospectives. * Ability to convert vague or evolving business needs into clear, build-ready requirements and make timely delivery decisions. * Ability to work directly with development teams, provide rapid feedback, resolve requirement questions, and accept completed work against defined criteria. * Analytical and practical problem-solving skills, with the ability to use data to identify issues and support prioritization decisions., * Ability to connect product vision to measurable outcomes and recommend strategic priorities using customer insights, operational data, feasibility, and value. * Experience defining product OKRs, KPIs, value-realization measures, or an end-to-end metrics strategy. * Experience with AI, machine learning, automation, conversational AI, or other emerging digital capabilities. * Working knowledge of Excel, SQL, Power BI, Tableau, or similar analytical tools, including the ability to interpret AI or automation process and performance data. * Experience with digital.ai Agility/VersionOne, Aha!, or Jira. * Experience in programming or software development. ## Description Now is an exciting time to be part of Delta's Reservations and Care Experience Design & Technology team as we redefine customer and employee experiences by setting new technology standards. This role will help bring AI-enabled and automation capabilities to life in our Customer Engagement Centers. Delta's Reservations Experience Design & Technology team is seeking a hands-on Product Owner to lead day-to-day product delivery, translate business needs into build-ready requirements, and partner closely with Information Technology squads to deliver measurable improvements. * Own and prioritize the sprint backlog for AI and automation products, balancing customer, employee, business, and technical needs. * Translate product goals, business needs, and user feedback into clear features, user stories, acceptance criteria, and test scenarios that development teams can execute. * Take direct ownership of story writing and refinement, ensuring requirements clearly describe the expected functionality, user value, dependencies, and definition of done. * Lead and actively participate in agile ceremonies, including backlog refinement, sprint planning, daily standups, sprint reviews and demos, and retrospectives. * Collaborate with Product Managers, stakeholders, designers, analysts, and Information Technology teams to understand business problems, refine requirements, validate proposed solutions, and remove ambiguity. * Monitor product performance, adoption, and quality data, identify improvement opportunities, and use evidence to support backlog prioritization and continuous product improvement. * Develop tactical plans that create a safety-conscious environment and support employee safety and wellbeing. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [User 1st! 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Stop building AI nobody uses - start delivering real business outcomes](https://www.wearedevelopers.com/videos/100337-user-1st-technology-2nd-stop-building-ai-nobody-uses-start-delivering-real-business-outcomes) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer)