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# ERP Upgrade Program Manager / PMO Lead - NCR Retalix

- **Company:** SWIFT
- **Location:** Dallas, TX, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Confluence, JIRA, RAID, Microsoft Project, Regression Testing, Power BI, Systems Integration, Smartsheet, Enterprise Software Applications
- **Published:** September 25, 2026
- **Apply:** https://www.careerjet.com/jobad/us34052bebd5a1363d18ad4bd8f722040a

## About the Role

* 10+ years of Program/Project Management or PMO experience.
 * Hands-on NCR Retalix experience is required.
 * Proven experience leading end-to-end NCR Retalix upgrades, implementations, migrations, or integrations.
 * Strong experience managing multiple workstreams, cross-functional teams, vendors, and system integrators.
 * Experience with SIT, UAT, cutover, go-live, and hypercare.
 * Strong program governance, RAID management, executive reporting, risk/issue management, and resource planning experience.
 * Strong stakeholder and vendor management skills.
 * Experience with large-scale ERP or enterprise technology transformation programs.

Preferred Skills

 * Retail, grocery, convenience, food & beverage, or multi-store experience.
 * Experience with Retalix StoreLine, Retalix 10/R10, Retalix POS, Retalix HQ, or other NCR Retalix platforms.
 * Knowledge of POS, ERP, merchandising, inventory, supply chain, finance, and store systems.
 * Experience with Jira, Confluence, Microsoft Project, Smartsheet, Power BI, or similar PMO tools.
 * PMP, PgMP, or equivalent certification.

Important Candidate Requirement
Candidates must have direct NCR Retalix experience. Generic ERP/PMO experience without NCR Retalix upgrade or implementation experience will not be considered.

## Description

We are looking for an experienced ERP Upgrade Program Manager / PMO Lead to lead an end-to-end NCR Retalix ERP upgrade program. The candidate will manage program planning, governance, stakeholders, vendors, risks, testing, deployment, cutover, go-live, and post-production support.
The ideal candidate will have hands-on NCR Retalix upgrade/implementation experience and a strong background managing large ERP or enterprise technology programs, preferably in retail, grocery, convenience, or multi-store environments. Key Responsibilities

 * Lead end-to-end NCR Retalix ERP upgrade/implementation programs.
 * Manage program governance, PMO processes, steering committees, and executive reporting.
 * Develop integrated program plans, milestones, dependencies, critical paths, and resource plans.
 * Coordinate business, IT, store operations, finance, merchandising, supply chain, NCR/Retalix, and third-party vendors.
 * Manage RAID logs, risks, issues, dependencies, actions, decisions, and escalations.
 * Manage vendor and system-integrator relationships and delivery commitments.
 * Lead and coordinate SIT, UAT, regression testing, deployment readiness, cutover, go-live, and hypercare.
 * Track program budgets, forecasts, resources, and vendor spend.
 * Drive business readiness, communications, training coordination, and change management.
 * Provide executive dashboards, KPIs, status reports, and program health updates.
 * Lead post-go-live stabilization, issue resolution, lessons learned, and continuous improvement., Job Title: Product Program Manager Location: 3728 Arapaho Road Addison, TX 75001 Optional: Hybrid Mode Engagement: Fulltime Direct hire Position Summary: The Product Program …