> Markdown version of [/jobs/ext/3079920-technical-application-specialist-immunoassay-clinical-chemistry-san-francisco-ca-salt-lake-city-ut](https://www.wearedevelopers.com/jobs/ext/3079920-technical-application-specialist-immunoassay-clinical-chemistry-san-francisco-ca-salt-lake-city-ut). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Application Specialist, immunoassay/ Clinical Chemistry (San Francisco, CA / Salt Lake City, UT) - **Company:** Abbott Laboratories - **Location:** Salt Lake City, UT, United States (Remote available) - **Experience:** Experienced - **Salary:** $61,300.0 - $122,700.0 - **Contract:** Permanent contract - **Skills:** Application Services, Workday - **Published:** September 25, 2026 - **Apply:** https://www.careerjet.com/job/usb9c7aba03727308c0ff02fefac1e3e79/eaa ## About the Role * Easy access to major metropolitan airport * Must be able to travel up towards 90% * Must have a Valid Driver's License., · Bachelor's degree · 3+ Years of relevant work experience in a laboratory environment, field service, a technical support call center · Traveling up Towards 90% Preferred Qualifications · Bachelor's degree in medical technology/clinical laboratory science · Lab certification (e.g., MLS, MLT, etc.) · 5+ Years of relevant work experience in a laboratory environment, field service, a technical support call center, working directly with Abbott Diagnostics products, assays or instruments. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives, SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday) ## Description Provide support to Abbott Core Laboratory customers and field personnel as the primary contact for Core Lab's highest complexity instruments for onsite instrument and assay integration and training and serve as a resource for internal/external customers in troubleshooting and resolving instrument and/or reagent problems onsite or over the phone, and document information into the complaint handling system. · This position is very visible to the external customer and will influence customer purchase decisions. Frequent interaction with customers onsite and remotely; some involvement in customer touchpoint teams for account management to build customer satisfaction. · Receives general direction and exercises considerable discretion as to personal work details. Accomplishes results individually, working remotely and in collaboration on teams and work groups. Recognizes the impact of the policies and procedures on the business and raises the issue if there is a potential conflict. · Makes decision on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget for US. · Consider financial and customer implications as part of decision making. · Conduct comprehensive customer entrance interviews to understand the customer's needs and verify expectations within the defined service offerings. · Assist customers with meeting their regulatory and validation requirements. · Customize onsite customer training to meet specific customer needs. · Manage the integration process to meet customer expectations and timeline. · Conduct thorough exit interview to present integration results and ensure customer satisfaction. · Investigate problems, diagnose probable causes, systematically eliminate alternatives, provide solutions, document information into complaint handling system. · Maintain and develop technical competence on instruments assigned as well as job-related tools and processes. · Follow defined TAS work processes for all aspects of job, including integration procedures, complaint documentation, time documentation, activity documentation, and TOR documentation. ## Related Videos - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Building Better Apps with React Native](https://www.wearedevelopers.com/videos/1466-building-better-apps-with-react-native) - [Geometric deep learning for drug discovery](https://www.wearedevelopers.com/videos/264-geometric-deep-learning-for-drug-discovery) - [WeAreDevelopers LIVE - How DevRel Makes Tech More Human](https://www.wearedevelopers.com/videos/2149-wearedevelopers-live-how-devrel-makes-tech-more-human) - [Cloud-nativeApplications- What’s the buzz about](https://www.wearedevelopers.com/videos/55-cloud-nativeapplications-what-s-the-buzz-about) ## Related Articles - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Software Developer Salary in Switzerland [2023]](https://www.wearedevelopers.com/magazine/215-software-developer-salary-in-switzerland-2023) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)