> Markdown version of [/jobs/ext/3080270-technical-lead](https://www.wearedevelopers.com/jobs/ext/3080270-technical-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Lead - **Company:** Nabout Leidos - **Location:** Norfolk, VA, United States - **Experience:** Expert - **Salary:** $74,880.0 - **Contract:** Permanent contract - **Skills:** CompTIA Security+, Knowledge Management, Windows PowerShell, Computer Network Technologies, Information Technology - **Published:** September 25, 2026 - **Apply:** https://jobs.military.com/career/347244/service-desk-technical-lead-onsite-support-virginia-va-norfolk ## About the Role * High school education or equivalent and 1-3 years general experience, or equivalent combination of experience and college level education\n * Minimum of 6 months of tenure with the NMCI Service Desk\n * Individuals on a Performance Improvement Plan or Attendance Warning will not be considered\n * 8570 certification - CompTIA Security +CE\n * Three months or more experience supporting NNPI and/or SIPR in a Tier 1 role.\n * Ability to attain Flank Speed Tier 1.5 qualification within 30 days.\n * Superior skills in both written and verbal communication.\n * Proficiency with Microsoft PowerShell\n * Strong problem-solving skills.\n * Advanced knowledge of computer and networking technology.\n * Ability to effectively document issues, troubleshooting steps, and resolutions implemented.\n * Understands NMCI internal structure, processes and tools.\n * Proficient with HPSM ticketing and Knowledge Management System.\n * Must be a US Citizen.\n * Able to work assigned shifts as needed, including overnights and weekends.\n, * Candidates with Bachelor's degree in Computer Science, Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI Service Desk\n * Candidates with fewer than 4 attendance occurrences in a rolling 90-day period\n * Candidates with strong metrics in PAR and AHT\n * Proactive learner who takes ownership of their own growth and career development\n ## Related Videos - [Same Tower, New Confusion: The Tower of Babel 2.0](https://www.wearedevelopers.com/videos/100101-same-tower-new-confusion-the-tower-of-babel-2-0) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [How to be balanced in a software development team](https://www.wearedevelopers.com/videos/66-how-to-be-balanced-in-a-software-development-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Organizational Change Through The Power Of Why - DevSecOps Enablement](https://www.wearedevelopers.com/videos/478-organizational-change-through-the-power-of-why-devsecops-enablement) - [Cracking the Code to Tech Team Satisfaction](https://www.wearedevelopers.com/videos/1504-cracking-the-code-to-tech-team-satisfaction) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)