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# Technical Field Specialist

- **Company:** TSMG, LLC
- **Location:** Bangor, ME, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Microsoft Excel, Apple IOS, SQL Databases, Data Streaming
- **Published:** September 25, 2026
- **Apply:** https://www.juju.com/job/16_a8fd290211

## About the Role

* Bachelor's degree, or 2-3 years of hands-on technical support/testing experience
 * At least 1 year of QA testing or support experience with mobile apps/devices
 * Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
 * Excellent written and verbal communication-able to collaborate with cross-functional teams
 * Reliable travel capability with a valid driver's license and ability to use multiple transport modes
 * High responsibility, flexibility, confidentiality mindset, and strong interest in tech
 * Clean driving record and criminal background

## Description

About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions. Key Responsibilities

 * Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment
 * Track inventory and stage equipment for upcoming field sessions

Field Sessions (In the Vehicle):

 * Travel to designated locations and transport modes (cars, buses, trains, planes)
 * Run ~90 minute test sessions on mobile/wearable tech in motion
 * Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
 * Capture logs, escalate defects, and keep operations running smoothly


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