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# Deployment and Testing Technician - J Iverson Riddle

- **Company:** Expert Technology Services
- **Location:** Morganton, NC, United States
- **Experience:** Starter
- **Salary:** $32,444.0 - $48,665.0
- **Contract:** Permanent contract
- **Skills:** System Configuration, Desktop Computing, E2e Testing, EHR Systems, Software Troubleshooting, Peripherals, Laptops
- **Published:** September 25, 2026
- **Apply:** https://www.careerjet.com/jobad/us7464673719687ee031ff1f57612e263b

## About the Role

Requires Associate's degree or equivalent experience in IT, with 1-3 years in hardware deployment or troubleshooting.

 - Preferred skills include experience with Epic/EHR systems and IT certifications such as CompTIA A+ or Network+.
 - Must be able to lift up to 50 lbs and work in various clinical settings, with occasional travel and flexible hours.

## Description

Deploy and configure desktops, laptops, printers, and peripherals in clinical and administrative environments.

 - Install required software and ensure all system configurations meet organizational and security standards.
 - Conduct basic hardware and software troubleshooting; escalate complex issues as needed.
 - Perform end-to-end testing on devices to validate readiness for Epic Technical Dress Rehearsal (TDR) and go-live.
 - Document and report on hardware deployments, testing outcomes, and troubleshooting steps.
 - Collaborate with clinical and administrative staff to coordinate device installations and minimize workflow disruptions.
 - Assist with user training and provide support on device usage.
 - Maintain accurate inventory and configuration records of deployed equipment.
 - Participate in team meetings and update on deployment/testing progress.


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