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# Installation Support & Planning

- **Company:** LDL Group
- **Location:** Tielt, Belgium
- **Contract:** Permanent contract
- **Skills:** Software Applications, Microsoft Dynamics, Microsoft Office
- **Published:** September 26, 2026
- **Apply:** https://www.adzuna.be/details/5898315071

## About the Role

* Customer-oriented with strong communication skills.
 * Excellent organizational and planning capabilities.
 * Proactive mindset with strong problem-solving skills.
 * Comfortable working in a fast-paced operational environment.
 * Experience with ERP systems, preferably Microsoft Dynamics.
 * Good knowledge of Microsoft Office and general IT applications.
 * Bilingual (Dutch and French) is strongly preferred.
 * Previous experience in a similar administrative, planning, or operational support role is an asset.

## Description

* Planning and scheduling installation activities in coordination with customers, technicians, and subcontractors.
 * Administrative follow-up of installation projects from order intake to completion.
 * Preparing and processing installation invoicing and related documentation.
 * Acting as a point of contact for customers regarding installation appointments and project updates.
 * Following up on installation-related complaints, identifying solutions, and ensuring timely resolution.
 * Coordinating internally with Operations, Service, Sales, and Warehouse teams to ensure a seamless execution of installation activities.
 * Monitoring installation progress and ensuring that all required information is accurately maintained in our ERP system.
 * Supporting continuous improvement initiatives within installation processes and customer service.


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