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# Network Service Technician

- **Company:** Pertemps
- **Location:** London, UK
- **Experience:** Expert
- **Salary:** £32,700.0 - £37,000.0
- **Contract:** Permanent contract
- **Skills:** Network Service, Network Support
- **Published:** September 26, 2026
- **Apply:** https://jobs.thameswater.co.uk/?VacancyId=45477&job_board=Pertemps

## About the Role

* Strong customer service experience in a dynamic environment.
 * IT literacy and good time management.
 * Positive attitude and a can-do approach.

Extra qualities that would be a great fit for our team:

 * Plumbing, water mains, or leakage experience.

## Description

Join Thames Water as a Network Service Technician, where you'll play a key role in maintaining and resolving issues within our clean water network, ensuring minimal disruption to customer supply across the North London area.

This is a varied, field-based role combining customer service, technical problem-solving and network maintenance. You'll be the face of Thames Water to many of our customers, helping with anything from pressure issues to emergency repairs.

What will you be doing as a Network Service Technician

 * Operate and isolate water mains for planned or emergency works.

 * Own and resolve customer queries and complaints.
 * Support project work and leakage detection activities.
 * Investigate and resolve network performance issues.
 * Ensure compliance with health & safety and water quality standards.


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