> Markdown version of [/jobs/ext/3082371-operations-and-safety-consultant-human-centred-design](https://www.wearedevelopers.com/jobs/ext/3082371-operations-and-safety-consultant-human-centred-design). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operations and Safety Consultant - Human Centred Design - **Company:** gb WSP UK Limited - **Location:** Liverpool, UK (Remote available) - **Contract:** Permanent contract - **Skills:** Decision Support Systems, Logic Synthesis of Circuits, User-Centered Design, Safety Critical Systems, Data Analytics, Operational Systems, User Identification - **Published:** September 26, 2026 - **Apply:** https://www.totaljobs.com/job/safety-consultant/wsp-uk-limited-job108045930 ## About the Role * A degree or equivalent in a relevant discipline (e.g. post graduate degree in ergonomics, human factors) and an appropriate level of experience * Experience in human-centered design thinking, co-creation and innovation; experience in action-oriented research in development issues. * A demonstrable ability to work in multidisciplinary teams to tight deadlines. * Excellent verbal and written communication skills, the ability to undertake qualitative and quantitative research and analysis and to create technical outputs (reports, presentations) within time and cost and to high quality. * Appreciation of the role of Human Factors and human reliability as part of safety cases. * An understanding of the role of Human Factors in complex and safety-critical systems. ## Description Our Human Centred Design experts within Intelligent Infrastructure inform our work to ensure that all aspects of design meet the needs of infrastructure users, prioritising safety and efficiency. By putting users and their needs at the centre of our design work and through providing supporting research and analysis, we shape robust systems in the highways domain and beyond that meet the needs of both users and our clients. We work across the whole lifecycle of projects and policy, providing expertise in areas including: * Safety, for example safety risk assessments and safe systems approaches, understanding user error as a consequence rather than a cause of incidents. * Operations, all transport operations including station and stop designs, signaling, driving behaviors, digital design, influence on engineering or enforcement measures on user behavior. * Research, both qualitative and quantitative, including simulation studies, feasibility studies, surveys, focus groups and workshops. * Transport futures, including a user focus on emerging mobility trends and future ready transport. * Environment, including sustainability, decarbonization, mode shift and active travel. * Development of training material and manual (SOP) on data analytics and data-driven decision making. Our work covers an extensive range of projects, including: * supporting UK local and regional bodies in the deployment of user focused transport technology and better uses of data, * delivering solutions to maximize road safety on motorways and major roads including user focused appraisal and assurance of measures, * cross-business collaboration to set and appraise policies and measures in support of vital net zero and air quality goals, * shaping operational systems and services for control centers to reduce congestion and improve road user satisfaction, * electric vehicle deployment and charging, * assessing safety and user impacts of automated vehicles Your Team * You will apply and integrate key principles of human factors, ergonomics and behaviour change to transportation or infrastructure projects and policies * You will undertake research design, execution and reporting, covering quantitative and qualitative research * You will undertake user identification and profiling including behavioural insights * You will undertake Human Factors assessments such as task analysis and in-depth risk analysis to inform infrastructure scheme and operational designs * You will support the Expertise Lead with the preparation of client proposals and managing a pipeline of future opportunities * We have experience in qualitative, participatory research, persona development, customer journey mapping, and or visualising other user-experience flows., We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. ## Related Videos - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images) - [Location Verification without GPS?](https://www.wearedevelopers.com/videos/1184-location-verification-without-gps) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [THE HUMAN OPERATING SYSTEM: Why Organizational Adaptability Will Be the Real Competitive Advantage o](https://www.wearedevelopers.com/videos/100241-the-human-operating-system-why-organizational-adaptability-will-be-the-real-competitive-advantage-o) - [How Data is Shaping our Games](https://www.wearedevelopers.com/videos/176-how-data-is-shaping-our-games) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)