> Markdown version of [/jobs/ext/3082403-technical-support-officer](https://www.wearedevelopers.com/jobs/ext/3082403-technical-support-officer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Officer - **Company:** Pinnacle Group - **Location:** London, UK (Remote available) - **Salary:** £25,000.0 - **Contract:** Permanent contract - **Skills:** Computer Literacy, Microsoft Office - **Published:** September 26, 2026 - **Apply:** https://recruitment.pinnaclegroup.co.uk/members/?j=4406&lang=en& ## About the Role The ideal candidate will be a highly organised and detail-oriented individual with strong IT and administrative skills, capable of managing records accurately and following procedures diligently. They will possess excellent communication skills, a keen eye for detail, a good understanding of Health & Safety legislation, and the ability to work independently, prioritise tasks effectively and deliver consistent support across technical operations. This is a full-time, remote role with frequent travel required across London and the surrounding areas., * Ability to learn systems quickly and to follow instructions * MS Office and computer literate * Proven ability to communicate effectively with all levels of staff, verbal and written * Knowledge of Health & Safety legislation * Observation Skills - ability to notice small details * Recording and administration skills - ability to record what work has been done * Good Timekeeping ## Description Pinnacle Group is looking for a Technical Support Officer to work within the Technical Services team and ensure that compliance and critical Building Safety checks are carried out in a timely manner and logged appropriately. In this role, you will be responsible for carrying out weekly and monthly testing and inspections on a range of Fire Safety systems including fire alarm systems, AOVs and sprinkler systems, firemans lifts and dry risers. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities., We're looking for someone who not only meets the key criteria below but also embraces our core values - Trust, Respect, Involve, Challenge, and Deliver Excellence - and is committed to earning and maintaining the confidence of our clients and communities. Key requirements: * Carry out Quarterly and annual Fire Door Inspections * Carry out Weekly and monthly testing and Inspection on a range of Fire safety systems including Fire alarm systems, AOVs and sprinkler systems, Firemans lifts and Dry Risers * Keep secure records of all testing and inspections physically and digitally * Report on H&S issues that you come across on site * To participate in the annual review of fire risk assessments as and when required. * To assist specialist contractors with access and site specific knowledge when carrying out servicing ## Related Videos - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees) - [How One Developer Built the Back Office for 10 Million Companies](https://www.wearedevelopers.com/videos/100082-how-one-developer-built-the-back-office-for-10-million-companies) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)