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# Technicien Support IT - CDI H/F

- **Company:** Travailartemys Normandie
- **Location:** Isneauville, France (Remote available)
- **Experience:** Starter
- **Salary:** €24,000.0 - €26,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Agile Methodology, Microsoft Office, Office Suite, Servicenow
- **Published:** September 26, 2026
- **Apply:** https://www.hellowork.com/fr-fr/emplois/83778702.html

## About the Role

Vous disposez des bases techniques en support desk et/ou d'une première expérience sur un poste de Technicien.ne Support Informatique ou Technicien.ne applicatif.

Si vous êtes reconnu.e pour votre rigueur, votre esprit d'équipe et votre sens du service, ce poste est parfait pour vous !

Le process pour nous rejoindre : simple et clair !

 - Échange RH : On discute de vos motivations et de l'adéquation avec nos valeurs (promis, pas de robotisation ici).
 - Entretien opérationnel : Un échange approfondi pour clarifier vos missions.
 - Proposition d'embauche : Si tout colle, on vous accueille officiellement chez Artemys !, Service-Now
Windows
Pack Office

## Description

Assurer le support 100 % à distance

 - Traiter les demandes et incidents (création d'accès, mot de passe, incidents de double authentification)
 - Assurer le support applicatif
 - Installer le module pour les imprimantes thermiques et gérer les problèmes d'impression

Le terrain de jeu ?

 - OS Windows 10
 - Suite Office 365
 - Active Directory
 - Ticketing Service Now
 - Logiciel métier interne, Accompagnement RH, suivi managérial de proximité (Méthode Agile)
 - Événements entreprise : Afterworks, Tech Meetups, soirées d'intégration, events sportifs, soirées gaming...


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