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# Team Lead Basis, Operations & Landscape SAP

- **Company:** Claire Joster SLU
- **Location:** Valencia, Spain
- **Salary:** €60,000.0 - €70,000.0
- **Contract:** Permanent contract
- **Skills:** Application Lifecycle Management, Databases, Disaster Recovery, Monitoring of Systems, Information Technology Operations, SAP ERP, Performance Tuning, SAP (Applications), SAP FI/CO, SAP HANA, SAP Materials Management, SAP Project System, SAP Sales and Distribution, Service Pack, SAP PP (Production Planning), System Availability, Information Technology, Data Management
- **Published:** September 26, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Degree or professional qualification in Computer Science, Business Information Systems, or equivalent experience.
 + Strong experience in SAP operations, including SAP Basis and application management.
 + Experience with ITIL-based service, incident, and change management.
 + Knowledge of transport management, authorization concepts, and system maintenance.
 + Several years of leadership experience in IT operations.
 + Structured, reliable, and solution-oriented approach.
 + Ability to perform effectively under pressure and during critical incidents.
 + Clear communication with business and technical stakeholders.
 + Fluent Spanish and excellent English

## Description

We work with a key differentiating factor: talent acquisition based on values. Our goal is to ensure a strong cultural fit between our clients and candidates through what we call Matching Values.

 + SAP systems management (start/stop, kernel, SAP notes, support packages, technical upgrades).
 + Database Management (HANA): Performance, backup/restore, replication, tuning
 + Management of DEV/QA/PRE/PROD environments, system copies, soft drinks, sandboxes for projects.
 + Transport Management System (TMS): Transport path configuration, not content approval.
 + Infrastructure monitoring (CPU, memory, storage, IOPS).
 + High availability and disaster recovery (RTO/RPO, periodic recovery tests).
 + Operating system and database patching (coordinated with Security for purely security patching).
 + Technical relationship with the hyperscaler or hosting provider for anything other than BTP/cloud-native (that's Integration & BTP).
 + Provision of new systems/environments for each rollout (on demand from DEPLOY, with input checklist to RUN).
 + Direct resolution of low-risk and cross-functional incidents: Configuration errors, parameterisation, poorly loaded master data, simple authorisation issues, known recurring error m essages (with documented solution).
 + First-level triage of all incidents (technical and functional) that arrive from the Service Desk, deciding whether they are resolved within the equipment or escalated to a specific Functional Lead (FI/CO, SD, MM, PP, etc.) or to another tower (Security, Integration).
 + Management of Major Incidents in their initial diagnostic phase, determining whether the origin is technical or functional before activating the appropriate specialist - avoids the usual "ping-pong" of several hours until the actual owner of the problem is found.