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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Director, IT Engineering & Support - 1038 - **Company:** Quantinuum LLC - **Location:** Broomfield, CO, United States - **Experience:** Expert - **Salary:** $200,000.0 - $270,000.0 - **Contract:** Permanent contract - **Skills:** Systems Engineering, Cloud Computing, Collaborative Software, Data Centers, Disaster Recovery, Identity and Access Management, IT Management, Computer Networking Systems, Technical Debt, Information Technology, Hardware Infrastructure - **Published:** September 26, 2026 - **Apply:** https://www.jofdav.com/jobs/59881194-senior-director-it-engineering-support-1038 ## About the Role * Bachelor's degree minimum * 15+ years of progressive enterprise technology experience, including infrastructure engineering and end-user support. * 10+ years of people leadership experience, including leading leaders of leaders and multi-layered, geographically distributed organizations. * Due to Contractual requirements, must be a U.S. Person defined as, U.S. citizen permanent resident or green card holder, workers granted asylum or refugee status * Due to national security requirements imposed by the U.S. Government, candidates for this position must not be a People's Republic of China national or Russian national unless the candidate is also a U.S. citizen., * Master's degree in Computer Science, Information Technology, Engineering, Business, or a related field. * Track record of materially improving global IT maturity, service performance, resilience, cost effectiveness, and employee experience at scale. * Broad command of enterprise networks, cloud and on-premises infrastructure, data centers, endpoints, identity and access management, collaboration platforms, and service operations. * Experience defining global operating models, organizational structures, service ownership, sourcing strategies, and leadership succession plans. * Exceptional executive communication and influence, including the ability to frame consequential tradeoffs and gain alignment across diverse senior stakeholders. * Strong financial acumen with experience governing multi-year portfolios, investment cases, productivity commitments, and benefits realization. * Experience sponsoring enterprise technology transformations, major migrations, automation programs, and complex organizational change. * Familiarity with ITIL and modern service-management practices; advanced ITIL, cloud, infrastructure, security, or program leadership certifications are valued. * Comfort operating with ambiguity and enterprise-wide accountability in a fast-paced, complex, global environment. * Demonstrated enterprise accountability for critical infrastructure, global support services, material operational risk, and business continuity. * Proven experience shaping multi-year strategy, leading major transformation, owning significant investment portfolios, and influencing executive decisions. * Experience leading strategic vendors, complex commercial negotiations, and sourcing or operating-model decisions at enterprise scale. ## Description Enterprise IT Strategy, Operating Model & Business Alignment * Define and own the enterprise-wide IT Infrastructure engineering and support vision, multi-year strategy, target operating model, and investment roadmap aligned to corporate strategy and global growth. * Shape enterprise IT priorities by advising executives on material trade-offs across cost, risk, resilience, scalability, speed, and employee experience. * Sponsor business cases and secure executive alignment for major investments, sourcing decisions, and transformation programs. * Align engineering and support strategy with enterprise architecture, cybersecurity, applications, data, facilities, business continuity, and regional business priorities. Global Engineering, Infrastructure & Service Outcomes * Hold enterprise accountability for the reliability, scalability, lifecycle health, and supportability of networks, servers, cloud and on-premises platforms, endpoints, identity services, data centers, and related services. * Establish a globally consistent, scalable service model with clear service ownership, decision rights, coverage expectations, and experience standards. * Set IT enterprise performance expectations and govern a balanced scorecard of reliability, resilience, security, cost, delivery, and employee-experience outcomes. * Lead and own the response to major incidents, continuity, and systemic remediation efforts when business impact or enterprise risk warrants senior leadership. * Drive structural reduction of technical debt, preventable operational demand, and regional inconsistency through platform simplification, automation, and lifecycle discipline. Executive Leadership, Organization & Talent * Lead and develop a multi-layered global organization through directors, senior managers, managers, and technical leaders. * Design the organization, leadership structure, location strategy, sourcing mix, and capability roadmap required to support long-term enterprise needs. * Own leadership succession and bench strength for the function; coach senior leaders and establish consistent leadership expectations across regions. * Build a high-accountability culture that balances strategic thinking, operational excellence, customer focus, collaboration, and disciplined execution. Enterprise Governance, Security, Risk & Continuity * Establish enterprise policies, standards, decision rights, and governance for IT infrastructure engineering and support, ensuring alignment with security, architecture, legal, and compliance requirements. * Serve as a senior accountable leader for material infrastructure and support risks, ensuring ownership, investment decisions, remediation, and transparent executive reporting. * Sponsor resilience, disaster recovery, crisis-readiness, and operational-continuity strategies for in-scope technology services. * Ensure enterprise changes and transformations include effective operational readiness, service transition, adoption, and long-term support models. Investment Portfolio, Financial & Strategic Vendor Leadership * Own the multi-year investment portfolio and financial strategy for IT engineering and support, including CAPEX, OPEX, workforce, sourcing, and productivity commitments. * Optimize the portfolio across run, grow, transform, risk reduction, and technical-debt priorities; redirect resources based on enterprise outcomes and changing business needs. * Lead executive relationships with strategic vendors and partners, including commercial strategy, major negotiations, performance accountability, and sourcing decisions. * Establish benefits realization and portfolio-governance disciplines that connect investment decisions to measurable enterprise outcomes. Executive Partnership, Influence & Communication * Act as an advisor to senior business, scientific, regional, and IT leaders on technology service strategy, risk, investment, and workforce productivity. * Represent engineering and support priorities in enterprise planning and governance forums, driving decisions across organizational boundaries. * Communicate strategy, service health, risk exposure, investment choices, and transformation progress to executive audiences with clarity and transparency. * Travel to company locations as needed to strengthen executive partnerships, oversee critical delivery, and develop the global leadership team. * Ability to travel up to 25% ## Related Videos - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Resolving technical debts in software architecture](https://www.wearedevelopers.com/videos/1680-resolving-technical-debts-in-software-architecture) - [Quantum DevOps - Quantum Application Development](https://www.wearedevelopers.com/videos/1441-quantum-devops-quantum-application-development) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Fastest-Growing Tech Sectors to Look Out for in 2025](https://www.wearedevelopers.com/magazine/373-the-fastest-growing-tech-sectors-to-look-out-for-in-2025) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence)