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# ServiceMax Application Support Engineer

- **Company:** Accenture
- **Location:** Chesterbrook, PA, United States
- **Experience:** Experienced
- **Salary:** $70,350.0 - $150,400.0
- **Contract:** Permanent contract
- **Skills:** Business Logic, Software Debugging, Anypoint Studio, Salesforce.Com, Apex Code, Mulesoft
- **Published:** September 26, 2026
- **Apply:** https://www.careerjet.com/job/us82787b0087136e1a04a9639b2f12cd0a/eaa

## About the Role

* Minimum of 2 yeas of hands-on experience with SFM, SFM Wizards, ServiceMax Go App, and Code Snippets including strong debugging and troubleshooting skills in Apex, Triggers, LWC & SFMs
 * Minimum 5 years of experience in Anypoint Platform MuleSoft Development (Hands-On)
 * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Bonus points if you have:

 * Proven ability to handle production incidents calmly and efficiently under pressure
 * Sharp analytical skills with a strong root cause analysis mindset Excellent communicator who works well with both technical and business teams
 * Reliable and self-driven in fast-paced, high-stakes environments
 * Certifications: Salesforce Certified Administrator Salesforce Certified Platform Developer I Good to Have ServiceMax Core Certified Administrator

## Description

* Configure and maintain ServiceMax solutions to support field service operations.
 * Build and manage SFM processes, SFM Wizards, and ServiceMax Go App.
 * Work on Apex, Triggers, and Lightning Web Components (LWC) for enhancements and fixes.
 * Manage Code Snippets to support business logic.
 * Own production support, debug, troubleshoot, and resolve platform issues promptly to minimize business impact.
 * Collaborate with stakeholders on deployments, testing, and post-release stability.