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# IT Support Specialist job in Atlanta

- **Company:** Georgia Institute of Technology
- **Location:** Atlanta, GA, United States
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Literacy, Software Engineering, Computer Equipment, Information Technology
- **Published:** September 26, 2026
- **Apply:** https://jobs.diversity.com/career/2504851/it-support-specialist-georgia-ga-atlanta

## About the Role

High school diploma or equivalent and Two (2) years of IT or IT support position or one year of directly related experience in a USG institution.

Knowledge, Skills, & Abilities

Knowledge of current information technology trends and solutions.

Knowledge of application development and management principles.

Knowledge of computers and job related software programs.

Skill in providing customer service.

Skill in the analysis of problems and the development and implementation of solutions.

Skill in the preparation of clear and precise administrative reports.

Skill in oral and written communication.

## Description

This position provides specialized development, security and user support for major software applications.

Responsibilities

Provides technical and user support for a variety of software applications resolves problems and provides solutions.

Administers system security for a variety of software applications.

Designs internal reports for all offices as required.

Coordinates department purchasing obtains quotes prepares requisitions for all hardware, software and maintenance contracts.

Assists in researching, testing and implementing new applications.

Provides orientation and training for new faculty and staff.

Installs, updates and replaces computers, hardware, and software in labs, classrooms, and faculty and staff offices.

Removes viruses and malware from campus computers.

Assists students in setting up personal devices advises students on computer/software compatibility issues.

Sets up computers and multimedia equipment for events and presentations.

Inventories computer hardware and peripherals.

Provides support for peripheral equipment, including printers and scanners.

Performs related duties as assigned.


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