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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Technical Delivery Specialist - **Company:** Quartz - **Location:** Madison, WI, United States (Remote available) - **Experience:** Expert - **Salary:** $93,000.0 - $116,200.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Agile Methodology, Confluence, JIRA, Microsoft Azure, Collaborative Software, Quartz (Graphics Layer), Healthcare Effectiveness Data and Information Set, Microsoft Office, Microsoft PowerPoint, Scrum Methodology, Systems Development Life Cycle, Information Technology, Servicenow - **Published:** September 26, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3405734002&tx=ZT1716TYT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Bachelor's degree in computer science, information technology, business management, or related field with 4+ years of IT project or service delivery management experience, overseeing complex IT programs and multiple stakeholders across functional work, * OR associate degree in computer science, information technology, business management, or related field with 7+ years of project or service delivery management experience, overseeing complex IT programs and multiple stakeholders across functional work * OR high school equivalency with 10+ years of project or service delivery management experience, overseeing complex IT programs and multiple stakeholders across functional work Must have: * Healthcare experience with Claims systems, Epic systems, or similar systems * Experience with delivery and collaboration tools such as JIRA, ServiceNow, Azure DevOps, and Confluence Strong communication skills with leadership abilities to guide diverse teams Expertise in project management and organizational planning Proven ability to manage competing priorities and tight deadlines In-depth understanding of enterprise SDLC (design, build, test, deploy) Strong skills in Microsoft Office tools - Word, Excel, PowerPoint Deep understanding of outcomes-based work, metrics, and reporting dashboards Understanding of CMS regulations and submissions (HEDIS, STAR, EDGE) Experience working with external vendors including negotiation skills Certification in one of the following: PMP, PMI-ACP, Lean Six Sigma Green/Black Belt, Scrum Master (CSCM/PSM), Change Management, or equivalent certification Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home. ## Description Come find your spark at Quartz! We are looking for a Senior Technical Delivery Specialist to join our Business Capabilities team in supporting system configurations and upgrades within Epic. This position will be responsible for overseeing the delivery and implementation of technical solutions and services that create measurable value for the organization. This position will coordinate with cross-functional teams to ensure timely and successful deployment of products, managing stakeholder communications, and providing expert guidance throughout the project lifecycle. This role will ensure adherence to project timelines, quality standards, customer satisfaction, while continuously identifying opportunities for process improvements and technical enhancements., Project Delivery and Quality * Leads the planning, execution, monitoring, and successful delivery of complex technology and digital initiatives by developing work plans, roadmaps, milestones, and measurable outcomes. * Oversees project dependencies, risks, issues, assumptions, and decisions by coordinating mitigation activities, escalating barriers, and maintaining delivery continuity. * Ensures project deliverables meet quality standards, compliance requirements, and organizational standards by incorporating quality reviews, testing, validation, and governance checkpoints, throughout delivery. * Applies established SDLC, Agile, Kanban, and other delivery methodologies to improve predictability, efficiency, quality, and successful project outcomes. Stakeholder Collaboration & Engagement * Partners with business, technology, operational, and leadership to translate strategic objectives into executable initiatives, coordinated plans, and measurable business outcomes. * Facilitates alignment among stakeholders with competing priorities and objectives by clarifying responsibilities, resolving issues, and maintaining focus on organizational outcomes. * Communicates initiative status, risks, issues, accomplishments, decisions, and business impacts to stakeholders at appropriate levels to support transparency and informed decision-making. * Lead change management activities associated with technology and data implementations by incorporating adoption strategies, stakeholder communications, training coordination, rollout planning, and post-deployment support. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)