> Markdown version of [/jobs/ext/3094231-technical-support-engineer-engineer-support](https://www.wearedevelopers.com/jobs/ext/3094231-technical-support-engineer-engineer-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Engineer (Engineer Support) - **Company:** Jobtailor - **Location:** Madrid, Spain - **Contract:** Permanent contract - **Skills:** Computer Programming, Data Logging, Software Troubleshooting - **Published:** September 26, 2026 - **Apply:** https://www.buscojobs.com.es/technical-support-engineer-engineer-support-en-madrid-ID-372787623 ## About the Role Responsibilities Supporting our Health Information products in Spain and Colombia Provide second level support to internal and external customers Be a subject matter expert on our HIS systems Collaborating with customers to understand their needs and ensure successful implementation and usage of our solutions Liaising with our development team on upgrades, maintenance, hotfixes Offering ongoing support and training to customers Requirements Bachelor's Degree or higher AND relevant job-related experience Minimum 3 years proven track record in customer support and technical implementation Excellent language skills in Spanish and English. Having Portuguese would be beneficial but not compulsory. System operations, including monitoring, logging, and troubleshooting Software Development Lifecycle processes Current, valid Driver's License Excellent customer facing communication skills. Coding experience. Healthcare background. Certifications & Qualifications Bachelor's Degree valid Driver's License #J-*****-Ljbffr ## Description Responsibilities Supporting our Health Information products in Spain and Colombia Provide second level support to internal and external customers Be a subject matter expert on our HIS systems Collaborating with customers to understand their needs and ensure successful implementation and usage of our solutions Liaising with our development team on upgrades, maintenance, hotfixes Offering ongoing support and training to customers Requirements Bachelor's Degree or higher AND relevant job-related experience Minimum 3 years proven track record in customer support and technical implementation Excellent language skills in Spanish and English.Having Portuguese would be beneficial but not compulsory.System operations, including monitoring, logging, and troubleshooting Software Development Lifecycle processes Current, valid Driver's License Excellent customer facing communication skills.Coding experience.Healthcare background.Certifications & Qualifications Bachelor's Degree valid Driver's License #J-*****-Ljbffr ## Related Videos - [Photonic Computing: Programming a New Class of AI Accelerators (incl. Live Coding)](https://www.wearedevelopers.com/videos/100196-photonic-computing-programming-a-new-class-of-ai-accelerators-incl-live-coding) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Humanizing Your Documentation](https://www.wearedevelopers.com/videos/476-humanizing-your-documentation) - [Your next 10x engineer isn't in your city. Refactor accordingly.](https://www.wearedevelopers.com/videos/100103-your-next-10x-engineer-isn-t-in-your-city-refactor-accordingly) - [The AI-Ready Stack: Rethinking the Engineering Org of the Future](https://www.wearedevelopers.com/videos/1706-the-ai-ready-stack-rethinking-the-engineering-org-of-the-future) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) ## Related Articles - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)