> Markdown version of [/jobs/ext/3095606-pbm-business-change-manager](https://www.wearedevelopers.com/jobs/ext/3095606-pbm-business-change-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PBM Business Change Manager - **Company:** Elevance Health - **Location:** Chicago, IL, United States - **Experience:** Expert - **Salary:** $85,680.0 - $141,372.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), JIRA, Software Bug Management, Test Case, Test Execution Engine, Web Applications, Smartsheet, Microsoft Power Automate, Generative AI, GPT - **Published:** September 26, 2026 - **Apply:** https://www.careerjet.com/job/us2d8dbabc1aeebd054c52512e7782a043/eaa ## About the Role * Requires a BA/BS in a related field and minimum of 5 years process or project related experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Strong PBM/Pharmacy domain experience, including pharmacy Benefits, Claims Adjudication, Members/Eligibility, Clinical/UM, Networks, Products, and Accumulators. * Demonstrated experience leading end-to-end UAT, including UAT strategy, test planning, test case development, execution, regression, defect management, business sign-off, and production validation. * Hands-on experience with pharmacy claim submission and validation, including interpreting benefit configurations and validating claim outcomes against expected business rules. * Experience reviewing and translating business/functional requirements into comprehensive UAT scenarios, test cases, and acceptance criteria for web-based applications, APIs, and integrated solutions. * Strong analytical and problem-solving capabilities, including root-cause analysis, defect triage, business impact assessment, and coordination with Product and IT teams through resolution. * Experience leading onshore/offshore testing resources, including work allocation, execution tracking, dependency management, issue escalation, and consolidation of project status. * Strong cross-functional stakeholder management and communication skills, with experience partnering with Business, Product, IT, Operations, and SMEs and providing concise status, risk, and release-readiness reporting to senior leadership. * Hands-on experience with JIRA, Smartsheet, or similar tools for test execution, defect tracking, metrics, dashboards, and project reporting; ability to manage multiple workstreams and drive activities through successful production implementation. * Working knowledge of ChatGPT, Microsoft Copilot, and other GenAI tools to support testing process improvements. * Experience in successfully developing and managing projects with fairly significant operating budget and knowledge of process redesign. ## Description PBM Business Change Manager Hybrid: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. CarelonRx is a proud member of the Elevance Health family of companies. CarelonRx pairs a strong, clinical-first lens with deep pharmacy expertise to create solutions that improve outcomes, control costs, and enhance each member's health. PLEASE NOTE: This position is not eligible for current or future VISA sponsorship. The PBM Business Change Manager is responsible for working with management to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals. How you will make an impact: * Identifies potential issues, project charge, and scope. * Leads efforts to identify best practices. * Identifies impacted parties, business partners, and resources required. * Develops and designs processes and systems that support business needs. * Designs methods for integrating function and process. * Conducts cost/benefit analyses. * Builds support for business change throughout the business unit., + $75,000 per year Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : We are immediately hiring an Assist… + 23 days ago + ## Related Videos - [AIQSpecFlow: Improves and automates your agile process of specification and creation of testcases.](https://www.wearedevelopers.com/videos/100084-aiqspecflow-improves-and-automates-your-agile-process-of-specification-and-creation-of-testcases) - [Building with IBM Bob](https://www.wearedevelopers.com/videos/100275-building-with-ibm-bob) - [Livecoding with AI](https://www.wearedevelopers.com/videos/1201-livecoding-with-ai) - [GitOps for the people](https://www.wearedevelopers.com/videos/461-gitops-for-the-people) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [AI as a Test Designer: Transforming Experience into Automated Testing](https://www.wearedevelopers.com/videos/1984-ai-as-a-test-designer-transforming-experience-into-automated-testing) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Benefits of Using JMeter For Performance Testing](https://www.wearedevelopers.com/magazine/96-benefits-of-using-jmeter-for-performance-testing) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How To Use ChatGPT To Make Money](https://www.wearedevelopers.com/magazine/354-how-to-use-chatgpt-to-make-money) - [13 AI Tools for Developers](https://www.wearedevelopers.com/magazine/302-13-ai-tools-for-developers) - [The Prompt Engineer ✍️](https://www.wearedevelopers.com/magazine/216-the-prompt-engineer)