> Markdown version of [/jobs/ext/3095783-senior-accounting-application-specialist-kinetic](https://www.wearedevelopers.com/jobs/ext/3095783-senior-accounting-application-specialist-kinetic). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Accounting Application Specialist | Kinetic - **Company:** Epicor Incorporated - **Location:** Minneapolis, MN, United States - **Experience:** Expert - **Salary:** $71,000.0 - $114,000.0 - **Contract:** Permanent contract - **Skills:** Software Applications, Application Services, Client Server Models, Software as a Service, Computer Networks, Web Servers, Microsoft SQL Server, Epicor ERP - **Published:** September 26, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18446008?backUrl=%2Fcareer%2F18446008%2FSenior-Accounting-Application-Specialist-Kinetic-Minnesota-Minneapolis ## About the Role * 5+ years' applicable experience with demonstrated success and knowledge. * 2+ years' specialized or industry experience. * Experience working with manufacturing-focused ERP solutions and a general understanding of manufacturing and financial process flows. * Familiarity with ERP costing concepts and their impact on manufacturing and financial processes, including inventory, production, project-based manufacturing, Work in Process (WIP), and Cost of Goods Sold (COGS). * Ability to analyze and troubleshoot manufacturing transactions and their impact on financial results, including month-end and year-end activities. * Ability to learn new technologies and industries quickly. * Strong attention to detail. * Mentorship skills. * Effective verbal and written communication skills. * Strong knowledge of system application fundamentals and business processes. * Excellent problem-solving and troubleshooting skills. * Experience in a high-volume support environment. * SaaS or e-Commerce experience Sponsorship This position is not eligible for employment-based immigration sponsorship now or in the future. Applicants must be authorized to work in the United States without Epicor sponsorship. ## Description Your journey as a Senior Technical Application Specialist starts here! In this role, you will leverage your technical expertise, communication skills, and business knowledge to troubleshoot, diagnose, and resolve diverse issues. You will also proactively recommend process improvements to enhance our customer experience. What you will be doing: * Solution escalated issues with minimal supervision, communicating with customers via phone, email, or chat using customer-centric interpersonal skills. * Troubleshoot client-server software application issues, including Microsoft SQL, web servers, credit card payment terminals, network printers, and Android/iOS devices. * Stay up-to-date with software updates and changes to provide timely, accurate solutions. * Resolve customer concerns during installation, operation, maintenance, or compatibility matters. * Conduct performance or functional tests to resolve issues. * Develop and refine processes to gather, track, and triage issues, assess validity, and route to the appropriate team. * Recognize trends and patterns in case descriptions to foresee and prevent future problems. * Recommend process and strategy improvements, collaborating with team members for solutions. * Contribute to and utilize the department's knowledge base articles and FAQs. * Coach and mentor team members to ensure consistency and high standards for customer service. * Specialize in key areas of the software, including third-party software packages. ## Related Videos - [Get ready to Rustle](https://www.wearedevelopers.com/videos/698-get-ready-to-rustle) - [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Trends, Challenges and Best Practices for AI at the Edge](https://www.wearedevelopers.com/videos/630-trends-challenges-and-best-practices-for-ai-at-the-edge) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)