> Markdown version of [/jobs/ext/3096183-field-technical-support-construction-sealants-coatings](https://www.wearedevelopers.com/jobs/ext/3096183-field-technical-support-construction-sealants-coatings). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field Technical Support - Construction Sealants & Coatings - **Company:** Momentive Performance Materials Inc. - **Location:** Waterford, NY, United States - **Salary:** $80,500.0 - $117,700.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Mobile Application Software, Microsoft Office, Microsoft PowerPoint, Software Engineering, Web Applications - **Published:** September 26, 2026 - **Apply:** https://momentive.wd1.myworkdayjobs.com/MC/job/US-NY-Waterford/Field-Technical-Support---Construction-Sealants---Coatings_R9920 ## About the Role The following are required for the role * Bachelor's degree in Engineering or Materials Science. * Strong organization skills with ability to manage multiple assignments simultaneously * Ability to operate in a cross-functional team environment * Strong interpersonal skills * Excellent oral and written communication skills in English * Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Teams, etc. * Proficiency in web-based and mobile applications * Self-motivated individual with a high level of creativity and technical interest ยท * Ability to work independently and in a matrix team environment. * Ability to travel including overnight travel with estimated travel 35% of time. Preferred Education and Technical/Professional Qualifications: * Bachelor's or Master's degree in Architectural Engineering, Architecture, Building Sciences, Materials Science, or a related discipline is preferred and will be strongly considered. * Technically oriented individual with interest in the commercial construction industry. * Individual must be able to and have a comfort level to visit job site and factory settings for on-site support activity including roof-level work. * Spanish and/or French fluency would be advantageous. ## Description Working under the direction of the Lab Manager, oversee the day-to-day activity associated with the Construction Sealants Application Development Center testing, databasing, reporting and subsequent customer interaction., * Support and collaborate with North American sales team to help grow sales and profitability in Insulating Glass, OEM manufacturing, Structural Glazing, Weatherseal, Roofcoat, Air-Water Barrier and Architectural Coatings segments through technical product-positioning and specification activities. Role includes external interaction with authorized distributors, direct customers, industry specification associates and trade associations. * Responsive on-site project and technical support for both pre-construction and active construction project needs primarily within NAM with some limited activity in Mexico. * Collaborate with Sales, Marketing, Product Management and Technology (R&D) to support technical needs within their functional area. This includes the creation of technical literature and support of New-Product-Introduction projects. * Active participation in assigned trade organizations, symposia and conferences (ASTM, ABAA, FGIA, etc.) with the objective to help develop and execute strategies that represent, safeguard and promote MPM interests. * Gather market competitive intelligence including new technologies, market trends, customer needs, IP opportunities and champion efforts to capitalize on opportunity by communicating and collaborating with MPM team associates in a timely and efficient manner. * Prepare and deliver technical presentations to specification base; Architects, Consultants, SCIPs and property owner/managers. * Write technical content for promotional materials for use to educate customers and marketplace and assist marketing communications to deliver professional, scientifically based presentations. * Interface with function teams and outside agencies to arrange for product testing to attain various industry certifications and performance test requirements for product differentiation and competitive advantage. * Create content and execute internal and external customer training programs, application procedure development, technical literature content creation, issue investigation and timely resolution. * Identify and create procedures, tools, literature and other technical concepts to support sales growth in segments. Collaborate with Marketing and R&D on development of new product concepts based on market analysis/needs, customer input and competitive product review/analysis. * Support NPIs, customer trials and tests, and additional ad-hoc activities as necessary