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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Cloud Solution Architect - **Company:** Microsoft - **Location:** San Francisco, CA, United States - **Experience:** Expert - **Salary:** $106,400.0 - $203,600.0 - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Microsoft Azure, Microsoft Online Services, Client Server Models, Cloud Computing, Information Technology Consulting, Disaster Recovery, Infrastructure as a Service (IaaS), Internet Protocol, SAP (Applications), Software Engineering, Computer Network Operations, System Availability, Information Technology, Azure Service Fabric - **Published:** September 26, 2026 - **Apply:** https://www.dice.com/job-detail/3a394e52-724d-43bc-90ee-578442241d1a ## About the Role * Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience Other Requirements: * Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties. * Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter., * Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience. * 4+ years experience working in a customer-facing role (e.g., internal and/or external). * 4+ years experience working on technical projects. * Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). * Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in SAP on Azure and one or more of the following Azure IaaS areas is expected: + Storage + Networking + Compute * High availability and disaster recovery features for IaaS components. * Experience with Azure PaaS, AVD, Identity, or Azure Security offerings is a plus. * Experience in systems management, network operations, software support, IT consulting, or related roles. * Solid understanding of client/server, networking, and Internet technologies fundamentals. * The ability to handle customer critical issues and work in difficult situations. * Demonstrate a strong ability to develop strategic ongoing customer relationships to gain the trust and respect of customers. * Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations, lead projects and motivate others. * Ability to take on internal initiatives to create services opportunities, and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, and maintaining focus. * Demonstrate interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive account management Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. ## Description Do you have a passion for Azure and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve the stability and performance of the solutions they are deploying in Azure? Do you want to join one of Microsoft's fastest growing businesses? If so, we are looking for you! Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer's most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Customer Centricity Plan and deliver proactive and reactive support including onsite presence as needed. Work within a larger virtual account team to strengthen customer relationships and work on mobile-first, cloud-first strategies for immediate and long-term service delivery plans. Identify and manage goals and opportunities across Azure to improve customer solution health, performance, and availability. Drive and participate in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs. Work with support teams, account teams, product engineering teams and other stakeholders to ensure a streamlined customer experience. Apply lessons learned for continuous process and delivery improvement for the customer. Engage in meetings with customers and account teams to articulate service offerings. Share and gain knowledge through communities. Contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers. ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Convincing Product teams to Adopt Gitops in a Large Org](https://www.wearedevelopers.com/videos/1936-convincing-product-teams-to-adopt-gitops-in-a-large-org) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Azure-Well Architected Framework - designing mission critical workloads in practice](https://www.wearedevelopers.com/videos/1529-azure-well-architected-framework-designing-mission-critical-workloads-in-practice) - [System Resilience: Surviving the Software Storm](https://www.wearedevelopers.com/videos/874-system-resilience-surviving-the-software-storm) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)