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# Salesforce Administrator

- **Company:** iCapital Network
- **Location:** Salt Lake City, United States (Remote available)
- **Experience:** Expert
- **Salary:** $90,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** Data Systems, Knowledge Management, Salesforce.Com, Tableau (Software), Hubspot, Marketing Cloud
- **Published:** September 26, 2026
- **Apply:** https://startup.jobs/salesforce-administrator-assistant-vice-president-icapital-network-10201226

## About the Role

* 5-7+ years of hands-on Salesforce Admin experience
 * Bachelor's degree or equivalent experience in a related field
 * Salesforce Administrator certification is required; Salesforce Advanced Administrator certification is a plus
 * Experience with Salesforce Data Cloud, Agentforce, Marketing Cloud or integrated platforms such as HubSpot, Cvent, or Tableau is strongly preferred
 * Experience working across multiple Salesforce orgs, including environments with limited existing documentation
 * Familiar with financial services, fintech, or alternative investments is a plus
 * Excellent written and verbal communication skills with attention to detail
 * Able to document processes and contribute to internal knowledge management
 * Comfortable working independently while collaborating across teams

## Description

iCapital is looking for a Salesforce Administrator to take hands-on ownership of the Salesforce estate, spanning multiple organizations supporting the Distribution, Enterprise, Structured Investments, and Data Solutions teams. Working alongside a close-knit team to drive platform stability, data quality, and commercial capability, this is a role for someone comfortable walking into complexity, assessing it clearly, and building solutions that last., * Support daily Salesforce operations, including user requests, ticket resolution, and stakeholder communication.

 * Lead the assessment, documentation, and enhancement of Salesforce configuration across multiple organizations including environments where formal ownership is being established.
 * Gather and translate business requirements into scalable, user-friendly solutions.
 * Configure standard Salesforce tools such as Flows, approval processes, reports and dashboards.
 * Manage user and license administration (i.e. setup and deactivation, roles, profiles, permission sets, sharing rules).
 * Partner with an external delivery partner and progressively take ownership of complex configuration and build work as internal capability scales.
 * Maintain and manage sandbox environments for testing and deployment.
 * Collaborate with teams using integrated platforms.
 * Troubleshoot and fix bugs as needed.
 * Monitor Salesforce releases and recommend relevant platform improvements.
 * Communicate platform updates and provide user training as needed.