> Markdown version of [/jobs/ext/3098894-it-support-engineer-msp](https://www.wearedevelopers.com/jobs/ext/3098894-it-support-engineer-msp). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer - (MSP)

- **Company:** K2 STAFFING LLC
- **Location:** Spokane, WA, United States
- **Experience:** Experienced
- **Salary:** $72,800.0 - $93,600.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Systems Engineering, VoIP, Cloud Computing, CompTIA Security+, Computer Networks, System Configuration, Event Logging, Microsoft Exchange Server, File Server, Networking Hardware, Local Area Networks, Windows Servers, Network Architecture, Network Monitoring, Cisco
- **Published:** September 26, 2026
- **Apply:** https://www.juju.com/job/16_53c972f716

## About the Role

* Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
 * Three years of experience in a client-facing environment such as sales engineering
 * Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
 * Possesses strong organizational and time-management skills
 * Experience writing proposals for and implementation of technical solutions to fulfill business needs
 * Results-oriented, self-motivated, energetic, professional, reliable, and a team player
 * Strong understanding of technology and business productivity systems
 * Experience with RMM (remote monitoring and management)
 * Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
 * Sales training experience is a plus
 * MUST have worked in an MSP environment is a major plus.

Ideal Qualifications (not required)

 * CompTIA Net+ and/or CompTIA Security+
 * MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
 * CCNA or CCIE-Cisco certifications a real plus

## Description

Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs., * Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.

 * Deploying and managing Windows Servers and Active Directory
 * Designing Local Area Networks
 * Implementing and monitoring network security
 * Optimizing and maintaining network software and hardware
 * Building and deploying file servers and cloud computing solutions
 * Configuring and deploying VOIP solutions
 * Performing network infrastructure troubleshooting
 * Manage Microsoft Exchange Server
 * Telephone solutions
 * Monitors alert systems and take appropriate action as per guidelines.
 * Ability to use various messages in an event log to affect repairs.
 * Receive escalated service requests requiring an enhanced response.
 * New User On-boarding


## Related Videos

- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [WeAreDevelopers LIVE - Playing in Production](https://www.wearedevelopers.com/videos/100363-wearedevelopers-live-playing-in-production)
- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [From Zero to Hero: NextJS 13 and Tailwind CSS for Beginners](https://www.wearedevelopers.com/videos/766-from-zero-to-hero-nextjs-13-and-tailwind-css-for-beginners)
- [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)

## Related Articles

- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria)