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# IT Systems and Security Operator

- **Company:** Allwyn Entertainment Group
- **Location:** Knowsley, UK
- **Contract:** Permanent contract
- **Skills:** Batch Processing, Data Centers, Information Technology Operations, Microsoft Office, Network Management System, Information Technology, Servicenow
- **Published:** September 27, 2026
- **Apply:** https://www.careerjet.co.uk/jobad/gb42eb22529f5cad6022a4c4f84c220fae

## About the Role

* Ideally knowledge of the Microsoft Suite and ServiceNow.
 * Experience of using Server, Application or Network Management tools
 * Experience of using an automated scheduling package
 * Excellent verbal and written communication.
 * Troubleshooting skills

## Description

We'll talk a bit more about us further down the page, but for now - let's talk about the role and who we're looking for…
A bit about the role
The IT Operations team is based at Tiger Court, Knowsley and consists of 4 teams of 4 people working 12 hour shifts on a 24-hour basis. Shifts start and end at 7am or 7pm, requires working 2 weekends out of 4.

 * Monitor all Allwyn I.T. systems round the clock including Infrastructure, Networks, Storage systems, Applications and Batch processing to identify problems or delays and to take appropriate corrective actions.
 * Work in conjunction with external auditors and internal Allwyn Draw and Broadcast teams to conduct the Lottery Draws with Integrity and to publish Results with accuracy.
 * Provide central system Operation for the EuroMillions draws in Live and test scenarios.
 * Conduct a wide and diverse range of other duties and responsibilities to support the business

What you'll be doing

 * Monitor all Allywn systems round the clock including Infrastructure, Networks, Storage systems, Applications and Batch processing to identify problems or delays and to take appropriate corrective actions.
 * Work in conjunction with external auditors and internal Camelot Draw and Broadcast teams to conduct the Lottery Draws with Integrity and to publish Results with accuracy.
 * Train and develop junior members of team in order to ensure that they have the knowledge and skills to be able to carry out all required tasks.
 * Deputize for Shift Lead in his absence.
 * Conduct a wide and diverse range of other duties and responsibilities to support the business., * Ensure service levels to our external customers and internal business users are maintained to highest standards providing minimum availability of 99.6%, per annum across all regulated systems.
 * Ensure that the UK National Lottery Computer Operations functions are managed, 24 hrs per day, 365 days per year in a secure, reliable, resilient way in line with Camelot's standards of Operational Excellence.
 * Maintain the standards and availability for all IT Services.
 * Manage the service delivery and effective performance of Operation 24x7 Data Centres, Networks and Service Management.


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