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# TechOps & Support Engineer, Amazon MGM Studios | Technology Operations & Support

- **Company:** Amazon.com, Inc
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), PHP (Programming Language), Software Applications, Systems Engineering, Bash Shell, Linux, DevOps, Domain Name System (DNS), Perl (Programming Language), Python (Programming Language), Network Administration, Network Protocols, Reliability Engineering, Ruby, Service-Oriented Architecture, Software Engineering, TCP/IP, Web Services, Scripting, Information Technology
- **Published:** September 27, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/techops-support-engineer-amazon-mgm-studios-technology-operations-support/48645105

## About the Role

demonstrate a proven ability to operate in complex situations. You will provide first and second tier technical support, contribute to enterprise cross-functional projects and interact with software developers, executives, vendors and other support teams.Key job responsibilitiesYour responsibilities will contribute to supporting network, technology, software and devices across Amazon MGM Studios global productions. TechOps teams support the Studios production personnel (cast and crew) and Studios business teams (development, engineering, programming and marketing). We work in a team environment and regularly interact with production personnel and studio executives at all levels.Regular activities include systems administration, troubleshooting, issue prioritization, root cause analysis in problem solving and escalation in a variety of software and hardware environments.A day in the lifeTechOps Engineers drive the execution and improvement of key service delivery processes throughout
the content production lifecycle and the global Studios organization. You will support hardware devices, manage software applications, provide a positive customer service experience and partner daily with cross-functional partners.About the teamOur TechOps teams support the Studios production personnel (cast and crew) and Studios business teams (content development, software engineering, content programming and marketing). We work in a team environment and regularly collaborate with studios production personnel and studio executives at all levels. Basic Qualifications - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration - Experience working with Linux - Experience in systems engineering - Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash,
Shell or equivalent Preferred Qualifications - Knowledge of TCP/IP and networking protocols such as HTTP and DNS - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience working in 24/7 production environment - Experience with service-oriented architecture and web services Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate

## Description

Tour and US Open Tennis and Premier League football.Amazon MGM Studios is the movies and television development and production arm of Amazon. It is our role to produce original content and license studio programs worldwide in exclusive service of Amazon's Prime Video customers. We need your passion, innovative ideas, and creativity to help take us to new heights.Amazon MGM Studios Technology is looking for a Technology Operations Engineer to help drive the execution and improvement of key service delivery processes throughout the Studios organization.The Technology Operations Engineer will have an excellent understanding of computers components (hardware and software) and a demonstrated willingness to learn and apply new technology.A successful candidate will demonstrate a technical aptitude, the ability to deal effectively with people in a wide variety of situations. A successful candidate will also be able to prioritize a multitude of concurrent issues, able to escape and


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