> Markdown version of [/jobs/ext/3100774-payment-markets-network-analyst-connect](https://www.wearedevelopers.com/jobs/ext/3100774-payment-markets-network-analyst-connect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Payment Markets Network Analyst - Connect - **Company:** Transaction Network Services - **Location:** Sheffield, UK (Remote available) - **Salary:** £66,000.0 - £106,000.0 - **Contract:** Permanent contract - **Skills:** 4G (Telecommunication), Amazon Web Services, Microsoft Azure, Border Gateway Protocol, Cisco Routers, Command-Line Interface, Cloud Computing, Linux, Domain Name System (DNS), Enhanced Interior Gateway Routing Protocol, Issue Tracking Systems, Internet Protocol Security (IP SEC), Virtual Private Networks (VPN), Linux Servers, Microsoft Office, Network Connections, Network Monitoring, Open Shortest Path First (OSPF), Salesforce.Com, Wide Area Networks, Dynamic Routing, Transport Layer Security, Computer Network Operations, System Availability, SolarWinds (Software), Fortinet, Splunk, Cisco, Servicenow - **Published:** September 27, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5899595602 ## About the Role * We require previous experience working in a network operations centre or technical support role. * We require experience with a ticketing system for fault tracking, such as ServiceNow or Salesforce. * We require experience with Linux operating systems and command-line interfaces. * We require experience with Fortinet products, including FortiGates, FortiSwitch hardware, FortiManager and FortiAnalyzer. * We require an understanding of SD-WAN and cloud-based solutions such as AWS and Azure. * We require experience with Cisco routers and switches. * We require an understanding of IP routing protocols such as BGP, EIGRP and OSPF. * We value an analytical approach to fault-finding and the ability to diagnose network problems. * We value a tenacious, inquisitive approach to investigations and corrective action. * We require good organisational and time-management skills, the ability to work under pressure, and effective communication with local and remote colleagues. * We consider payments industry knowledge desirable. * We consider an understanding of TLS/SSL protocols, including SSL certification, key exchange and certificate authorities, desirable. * We consider an understanding of cellular radio (3G/4G) and roaming operations desirable. * We consider knowledge of internet-based operations, including DNS, CDN, VPN and IPSEC protocols, desirable. * We consider experience with network monitoring and event-management systems such as SolarWinds, Splunk and ThousandEyes desirable. * We consider ITIL knowledge or a foundation certification desirable. ## Description * We provide first-line support, partner escalation and incident management across the TNS network. * We monitor and support our global payments network, maintaining high availability and providing timely resolutions and quality assurance for customers. * We work with colleagues to support a diverse range of incidents and issues and meet service availability SLAs. * We provide 24/7/365 operational support on a 12-hour day/night shift rota. * We monitor and manage the Global TNS Payments network, including network connectivity and performance. * We monitor and troubleshoot Linux servers hosting our payment application tools and troubleshoot the IP transport network. * We log service incidents in our incident management system and manage assigned tickets through to resolution, providing timely escalation, communication and updates throughout each incident. * We work with internal technical support groups and third-party organisations to resolve service incidents. * We support post-incident impact analysis and change-management activities. Technologies: * AWS * Azure * Cloud * Cisco * Hardware * Incident Management * Support * ITIL * Linux * Network * Salesforce * ServiceNow * Splunk * VPN * Office 365 ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)