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# AWS Specialist Engineer- Remote

- **Company:** Medidata
- **Location:** London, UK (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Ubuntu (Operating System), Cloud Computing, Linux, Issue Tracking Systems
- **Published:** September 27, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/aws-specialist-engineer-remote/43739507

## About the Role

Experience in the development and revisions of Training Presentations, Quick Reference Guides and Other Support Materials Strong Customer Service & communication skills, both telephone and email Can work with minimal supervision, prioritising work within tight deadlines Previous AWS console and Synchronet Click administration is a big plus Experience creating Windows images, Linux/Ubuntu deployments, and troubleshooting both OS platforms Availability for out of hours support if required Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Medidata believes that other benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; a generous pension; and 25+ paid holidays per year Inclusion statement As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more
inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future. MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. #J-18808-Ljbffr

## Description

desktop experience, driving cost efficiencies and technical excellence across the organisation. You will provide seamless Tier 1 to Tier 3 support to resolve immediate end-user challenges while simultaneously engineering our AWS infrastructure that prevents those issues from recurring. You will own "Day 1 & 2" onboarding and optimization of our global AWS WorkSpaces experience to ensure a high-performance, cost-effective, and secure workspace for every employee. Responsibilities: Deploy AWS Workspaces in multiple AWS accounts Diagnose, troubleshooting configuration issues with AWS Workspaces which are not operating as expected Distinguish between application, operating system, network, and hardware problems Present complex technical information to non-technical audiences Collaborate with AWS CloudsOps engineering teams to evaluate and develop scalable AWS solutions to better access resources in AWS accounts Provide users with support on technical, operational, and user/account-related
issues, on the phone, by email/ticketing system or in person Attend meetings with multiple stakeholders to ensure requirements are assessed and deliverables are on target Evaluate ways to provide Amazon Workspaces as a cost-effective and efficient offering Educate the wider team on best practices and provide high levels of service. Coordinate with other departments to ensure that you meet timely and efficient resolutions and uphold customer satisfaction. Maintain proper tracking of problem resolution and conduct trend analysis for reference and management reporting Qualifications: Candidates should ideally hold one of the certifications below: AWS Certified Solutions Architect - Associate Deep understanding of AWS Cloud infrastructure, operating at scale Ability to review, understand and extract data from Nuvens Workspace Manager or equivalent endpoint management solution Prior experience administering Windows and Active Directory is essential (AWS hosted Active Directory a plus!)


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